Skip to content

Financial help


Financial impact of Covid-19

We know that students may have been financially impacted throughout the pandemic, experiencing difficulty supplement their income in the current job market and struggling with living costs and digital connectivity. We want to make sure they are fully supported at this time and to help with this, the Government and Office for Students (OfS) has provided money for us to administer a hardship fund. This will help students with a small contribution towards living and digital connectivity costs. Please check your eligibility for the OfS Covid Impact Hardship Fund along with details on how to apply.

Also please refer to our Frequently Asked Questions page for helpful advice.

If you still feel that you need to speak to someone about your financial concerns, for example, you may have accrued debts in relation to Covid-19, please book a ¼ hour ‘Quick Query’ telephone appointment with Student Finance and Welfare – you can book this via MyGateway

How Student Finance and Welfare can help 

We are here to provide advice to students on all aspects of money matters. If you need help to manage your money because you are in debt, or if you are worried that you will not be able to afford to stay at university, we can help you manage your finances and access funding that you might be eligible to. We can also provide advice about keeping your money and identity safe, plus welfare benefits.

DMU Support Fund  

The DMU Support Fund is designed to assist with general living and course-related costs. It cannot be used for delays with your student funding or to pay tuition fees, support 'lifestyle choices' or as a replacement for statutory benefits. The Fund relies on money provided by the University to help students who are facing genuine and unavoidable financial hardship. The DMU Support Fund web pages provide information on eligibility and how you can apply.


Recent research has shown that a third of all new students run out of money before their next loan instalment is due.

Being in financial difficulty can be extremely stressful and can interfere with the successful completion of your studies. Devising a budget prior to starting at university is crucial to financial survival and wellbeing. 

Remember that student income arrives in a variety of ways, grants and student loans  are paid termly and earnings paid weekly or monthly. So in order to get a clear picture of annual, termly and weekly income you will have to use some basic arithmetic. By putting aside some time regularly to check on your finances, you can avoid the horror of the forgotten bill and have a good idea of your current financial position.

Budget Planner: Save The Student have some useful calculators and resources which are well worth a look. Their student money cheat sheet has some great tips too!

Debt advice

As a student, you only have a limited income, so it is not unusual to fall into debt whilst studying. Being in debt can be stressful and worrying. The best way to deal with debt is to be aware of the problems and consequences and to manage debts so that you are in control, rather than the debt situation controlling you. 

Useful contacts for expert advice:

Keeping your money safe

If you suspect that your card has been used fraudulently, you should contact your provider urgently. The provider should have a 24-hour emergency helpline.

We also recommend that you call Action Fraud on +44 (0)300 123 2040 as this reports to the National Fraud Intelligence Bureau. You will then be issued with a crime reference number.

Check your credit report: you can view this by checking with a credit reference agency such as Experian or Equifax. They record the amount of credit that has been issued under your name.

If a fraudster was to try and gain credit under your name, this will be highlighted in your credit report.

Know your rights: if you feel you have lost money due to fraud, contact the Financial Conduct Authority on 0800 111 6768. It is important to act as quickly as possible if you think you have been a victim of fraud.


Single students with no dependants: most full-time students can’t claim means-tested benefits either during term-time or during the summer holidays. For the purpose of benefits claims you are treated as a full-time student until the day you complete your studies, or otherwise leave your course.

Students with dependants/disability: there are, however, some students who will be able to claim benefits throughout the year or over the summer, and some students who can claim Tax Credits throughout the year. If you and your partner are both full-time students and have dependent children, are a single parent, or if you have a disability and receive Disability Living Allowance (DLA) or Personal Independence Payment (PIP) you should clarify what benefits you may be eligible to apply for. Students who are in paid employment may also be able to qualify for Working Tax Credits.

You may find the following links useful: