De Montfort University Accessibility Statement

Updated August 2022

This accessibility statement applies to the website.

This website is run by De Montfort University (DMU). We want as many people as possible to be able to use DMU websites. This means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We have also made the text on our web pages as easy as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • the sub menus on the main navigation bar on the website cannot be accessed via a keyboard
  • some of our online forms are difficult to navigate using just a keyboard or screen reader software
  • most older PDF documents are not fully accessible to screen reader software
  • some of our older video content is not fully accessible to screen reader software
  • some links on our website are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact:

We will consider your request and get back to you in 2 working days.

DMU staff and students are able to manage their own conversions to and from a range of format types using the ‘make it accessible’ tool available through the library website.

Reporting accessibility problems with this website


We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the DMU Web and Digital team at 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

De Montfort University is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

We will work to meet WCAG AA standards routinely, and will strive to meet as many of the WCAG AAA guidelines for websites and mobile applications as possible – particularly for those areas that have the highest impact on our stakeholders.

Compliance status

This website,, is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below:

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

  • Some of our Inline frames (iframes) do not have a text alternative  - this fails on WCAG 2.1 success criteria 2.4.1 Bypass Blocks and 4.1.2: Name, Role, Value. The majority of instances of this issue are related to the use of an historic component used to display video content. We have built a replacement version of this component and are in the process of updating all instances across the website. We plan to resolve this issue by October 2022.
  • Some of the links on our website do not have a text alternative  - this fails on WCAG 2.1 success criteria 2.4.4: Link Purpose in Context. We are reviewing and updating web content where this issue has been identified. In several instances this issue is due to an historic implementation of image galleries. We have built a component to replace this implementation and are in the process of updating all instances across the website. We plan to resolve this issue by December 2022.
  • Some of our forms use images of text without a text alternative as an input; some other fields do not have labels in their coding; and the focus is not visible on some form dropdown boxes. There is also an issue with some of our forms where the page has an auto-refresh in place. These issues mean these forms fail on WCAG 2.1 success criteria 1.4.5 Images of Text, 2.2.1 Timing Adjustable, 2.47 Focus visible4.1.2 Name, Role, Value, and 1.3.1 Info and Relationships. These forms are delivered via a third-party system and we are working with our provider to resolve these issues. We plan to resolve this issue by October 2022. 
  • At a 200% zoom level the focus is not visible on some links in our website footer. This issue means this area of the website fails on WCAG 2.1 success criteria 2.47 Focus visible. We plan to resolve this issue by October 2022. 

Disproportionate burden 


We are not claiming for disproportionate burden for accessibility issues on

Content that’s not within the scope of the accessibility regulations

PDFs and other documents


Some of our older PDFs and Word documents do not meet accessibility standards - for example, they may not be fully accessible to a screen reader. 

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents that we publish will meet accessibility standards.

Live video


Captioning of live video is exempt from meeting the accessibility regulations, but wherever possible we will caption live video content.

What we’re doing to improve accessibility

We use an automated testing tool to regularly check the accessibility of the website. Tests are run once a week and the tool tests against WCAG 2.1 guidelines.

The Web and Digital team review accessibility reports and, as required, schedule activity to make accessibility improvements.

Preparation of this accessibility statement


This statement was prepared on 27 May 2020. It was last reviewed on 5 August 2022.

This website was last tested on 4 August 2022. The test was carried out using the Siteimprove tool, crawling over 7000 webpages.

Manual testing of the website was also undertaken during July 2022.