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Core services

We have a number of general and specialist services within Information Technology and Media Services (ITMS). All students and staff can expect access to the following services: 

IT at the desktop

 
  • Desktops/laptops
  • Network connections
  • Licensed software to support your course/role
  • Email
  • Data storage
  • Printing facilities
  • Virus protection
  • Mobile computing

Learning and teaching resources

 
  • Room bookings/timetabling
  • Blackboard and a virtual learning environment
  • MyDMU
  • Audio visual services
  • Video conferencing
  • IT training 

We are responsible for the security of technology, data protection and freedom of information requests. We also provide the technology for the university’s core business systems:  

  • Business intelligence
  • Student database
  • Finance system 
  • Residential Management System (RMS) 
  • Customer Relationship Management System (CRM) 
  • Academic and research databases 
  • Technical support for the DMU website/intranet 
  • Telephony 
Core-services