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DMU Safe Trace

What is DMU Safe Trace?

DMU Safe Trace is a location registration service to help protect the health and safety of our students, staff and visitors while on campus.

It is designed to support Public Health England (PHE) and the local and national health bodies to trace members of our community in the event there are cases of COVID-19 on campus. It is also a mechanism to report positive cases to the university so we can support students and staff.

The service will allow our university community to enjoy our fantastic campus despite ongoing social distancing restrictions.

Sign in, stop the virus - how and where to use it?

You can use DMU’s Safe Trace system in two ways:

  1. MyDMU Safe Trace Tile

Staff and students are asked to scan into designated university rooms and spaces using unique QR codes via the MyDMU app which will be displayed prominently on an A3 poster, so people scan the code at a safe social distance. Staff and students can download the MyDMU app from Google Play or the App Store.

Follow the simple steps below while using the MyDMU app:

  1. Sign in to MyDMU, open ‘Safe Trace’ tile
  2. Scan the QR code on the poster when you arrive at your room location
  3. You will only need to scan in once when you enter.

 An example A3 poster QR code


Staff can use this how-to guide to download and use the MyDMU app.

  1. Webform

Visitors, staff and students who cannot or choose not to use the app can check-in through a webform. You will be asked to provide your details, the time and the location ID. The location ID is clearly displayed on the posters. All you need to do is follow the instructions at

  1. If you are a student, take a picture on your smartphone and/or a written record of the number of your seat each time you visit a teaching room that is designated one-metre plus.

 (*please note these photos/records can be deleted after three weeks from the time they are taken*).

This is so we can help identify anyone who has been in close contact (i.e. at less than two-metres social distancing) with a person who has tested positive for Covid-19. People who fall into this category will be told to self-isolate. If a safe distance of two metres or more has been maintained while wearing a face covering at all times, the current Public Health England guidance is that a person is not required to self-isolate. This means we can avoid asking students to self-isolate unnecessarily.

We will update you soon if we extend numbering to other DMU Safe Trace areas such as the Library. For now, you must continue to scan the QR codes in all zones of the Library you visit where prompted (i.e. not just in the first area you use).

Where to use DMU Safe Trace QR codes?

If you are in a teaching room, learning or office space where there is a DMU Safe Trace poster (see above for example), please check in. These posters will be displayed prominently around our campus buildings.

Please regularly update the MyDMU app 

There will be regular updates to the DMU Safe Trace tile on the MyDMU app so please make sure you are using the latest version if you have any trouble using the DMU QR codes. You can update the tile by clicking on the ‘updates’ tab at the bottom of the app home screen.  

How DMU uses the data to protect the university community and visitors

DMU will collect and store the data for 21 days as per government directives. The data will be searched for possible significant contacts of a person who tests positive so they can be alerted and the relevant data will be supplied to local and national government Test and Trace services.

The data will also be used to support the institution’s decision making regarding which locations might need closing and/or deep cleaning. For more information on how we will process this data safely visit

The university has developed process flows for students and staff to follow if they report a confirmed case of COVID-19 and how they can access testing local to DMU’s campus. Further support and guidance is available at

What do I do if the QR codes are not working for DMU Safe Trace? 

Please check that you are using the latest version of the DMU Safe Trace tile on the MyDMU app. You can update the tile by clicking on the ‘updates’ tab at the bottom of the app home screen.  

NHS Test and Trace QR Codes in community-used university spaces

As some of our campus buildings and facilities are used by the local community, we will only be using NHS Test and Trace QR codes via the NHS COVID-19 app in these spaces. This includes all food outlets (e.g. Food Village). See below for a list of where NHS Test and Trace QR codes will be displayed. DMU Safe Trace QR codes will be used in teaching, learning and office spaces as they are primarily used by students and staff, while NHS Test and Trace codes will be in the entrances of the following buildings:

  • Food Village
  • Simply Fresh
  • Campus Centre
  • Innovation Centre

Please note that only NHS COVID-19 app will work with NHS QR codes, and that it will need to be updated to the latest version.

What is the NHS COVID-19 app?

The NHS COVID-19 app is part of the NHS’ large-scale coronavirus (COVID-19) testing and contact tracing programme called the NHS Test and Trace service. The app will be used, alongside traditional contact tracing and other local tracing services (including DMU Safe Trace), to notify users if they come into contact with someone who later tests positive for coronavirus.

The app allows you to report symptoms, order a coronavirus test, check in to venues with NHS posters by scanning a QR code and it helps the NHS trace individuals that may have coronavirus.

The app will help the NHS understand if the virus is spreading in a particular area, and so local authorities (and organisations such as universities) can respond quickly to stop it spreading further and save lives. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is.

How to use NHS QR codes to check into a venue

App data

The app will not track you or your location. Instead, your postcode district helps the app work out where the virus is spreading.

Your postcode district is the first part of your postcode, which is common to about 8,000 other households. When you first download the app, you will be asked for your postcode district.

Benefits of app contact tracing

The app helps trace app users who have spent time near other app users, who they may not personally know, and who later test positive for coronavirus.

The “Check-in” feature supports this functionality by anonymously alerting users who have been at the same venue at the same time.

App contact tracing reduces the time it takes to alert those who you have been in close contact with.


How the app supports you and the local community in six key ways

  1. Trace 
    For contact tracing, the app detects and logs other nearby app users using random unique IDs. If any of those users later test positive for coronavirus (COVID-19), you will receive an exposure alert with advice on what to do. If you are under 18, you are advised to show this alert to a trusted adult.

  2. Alert
    When you first register for the app you will be asked for the first half of your postcode. You can check the app every day to see whether where you live has become a high-risk area for coronavirus. If it is, you will also receive a notification to let you know. This will help you make daily decisions to protect yourself and those you love.

  3. Check-in
    The app allows you to record when you visit a venue by “checking-in” when you arrive, using the venue’s QR code. 

    The app records the time you spend at the venue without recording any personal information. You will receive an alert, if you have recently visited a venue where you have come into contact with coronavirus.

  4. Symptoms
    If you feel unwell, you can use the app to check if your symptoms could be related to coronavirus (COVID-19). 

    The app will give you a list of potential symptoms and you can then choose the ones that apply to you. It will then tell you if your symptoms suggest you have coronavirus.

  5. Test 
    If you have coronavirus symptoms, the app will take you to a website where you can book a test to see if you have coronavirus or not.

  6. Isolate
    If you have been advised by the app to self-isolate, the app provides a countdown timer so that you can keep track of how long you need to self-isolate. 

    When you reach the end of your self-isolation period, the app will send you a notification reminder with a link to the latest advice for you. If you are under 18, you are advised to show this message to a trusted adult.

How the NHS app works

The app technology

The NHS COVID-19 app uses your smartphone’s existing “Exposure Logging” feature to work out if you have spent time near other app users who have tested positive for coronavirus (COVID-19).

For this to work, your Bluetooth needs to be turned on: this will not drain your battery as the app uses “Bluetooth Low Energy”.

Every additional contact that the app traces will improve our existing contact tracing service and help stop the spread of coronavirus.

Alerting others

An app user who tests positive for coronavirus can choose if they want other app users to be alerted. A random unique ID will then be used to alert other app users who were in close contact with that person. This ensures that the positive user’s privacy and identity is protected

Visit the NHS app’s Protecting your privacy and security webpage for more information.

Useful links

How to download the app on Android phones (.pdf)

How to download the app on iOS iPhones (.pdf)

How to use QR codes to check into a venue (.pdf)