Your DMU Future – Student and applicant FAQs

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Your teaching and learning

When will I receive my timetable?

Timetables will be released for continuing undergraduate students on 28 September 2020. New undergraduate students will receive their timetable on Thursday 1 October. Postgraduate students can expect theirs a few days later. When we release our student timetables is determined by a number of factors. Due to the challenges presented by the COVID-19 pandemic, we have had to develop a completely new timetable which takes into account reduced campus capacity to allow for social distancing and our new blended approach to teaching and learning outlined in Your DMU Future.

With staff at the university working remotely, the impact of the local Leicester lockdown and disruption to the normal academic year, we have also had a much shorter timeframe in which to put together the 2020/21 timetable.

We know our students are keen to receive their timetable as soon as possible in order to prepare for the next academic year and we have been working hard behind the scenes to overcome these challenges and make sure that we can share it with you as soon as we can. We can’t wait to welcome you very soon!

How will I be able to access online lectures? Will they be timetabled?

For the 2020-21 academic year we have committed to delivering the academic content of lectures through our online learning platforms. These teaching sessions will not be delivered live. We refer to this as asynchronous learning. 

While these lectures will not be formally timetabled, each module will have a scheduled set of learning activities so that you will progress through your studies on a week-to-week basis. 

Any learning which requires a particular time of day will be included in your timetable, including both online and face-to-face learning. Your lectures will be available at a specific time each week and will not be timetabled. However, we can assure you that your lectures will be available before any live teaching, so you have the content readily available for your session. 

Any live content will also be made available in a virtual version, for those students who can’t make it to the online session or to campus. For example, students who are shielding, have caring responsibilities or have concerns about using public transport, can virtually attend a session after it has been delivered live, via DMU Replay or Blackboard Collaborate. 

Timetables will be released for continuing students on 28 September 2020 and will be available for new students a few days later.

Is there a chance we will go back to physical lectures sooner if the situation improves in the next academic year?

We have committed to delivering our lectures online for the entire 2020-21 academic year. However, for your other forms of teaching we will of course continue to review advice from the UK Government and Public Health England. The health and safety of our students and staff is of paramount importance to us.

How will seminars happen if all lectures are going to be online?

Seminars will be a mixture of both online and face-to-face (in person) learning. All of these sessions will be delivered live. In an online environment the seminar will be led by your academic tutor through our learning platforms Blackboard Collaborate and MS Teams. 

In online seminars (what we refer to as synchronous learning), you will have the opportunity to ask questions and interact with your fellow students through the likes of a chat box function. 

Face-to-face seminars will take place on campus. The student numbers in these seminars will be less than in the online seminar as there will be a need to follow social distancing guidelines. 

In most circumstances you will have the same tutor for the online seminar of the module that you are studying as you will have for the face-to-face seminar. 

We recognise that online seminars require different skills for students and staff than in a face-to-face session. We have provided extensive guidance and training to staff to prepare them to deliver the best teaching experience possible. We will also be providing training to students and guidance so that you can get the most out of your learning and this will be ready for you before term starts.

Will I get face-to-face contact time with academics?

Our plan is that all students will have teaching that is delivered in a face-to-face environment. It is likely that there will be some differences in the amount of face-to-face content depending on the nature of the subject being studied. 

We also recognise that is important that students are able to meet with their academic and personal tutors on a one-to-one basis. This will be facilitated via online office hours and, where safety guidelines and social distancing can be observed, we also hope that it will be possible for you to meet one-to-one, in person, with your lecturers by appointment.

Will I get regular contact with my personal tutor?

You will be able to schedule online appointments to discuss relevant issues with your personal tutor. In addition, where safety guidelines and social distancing can be observed, you will also be able to meet one-to-one with your personal tutor by appointment.

What percentage of teaching time will be available on campus?

We have committed to delivering all lectures online to ensure that we can support all our students in their learning. We took this decision because social distancing guidelines from the UK Government and Public Health England meant that this was the only way to deliver teaching to a large group of students in a safe environment. 

We want to deliver as much teaching on campus as possible. This means reviewing how many people can safely be in teaching rooms across the campus and modelling our on-campus teaching based on UK Government and Public Health England social distancing guidelines. 

All students will have weekly on-campus opportunities, in a combination of teaching, study support including access to specialist spaces, Library access, access to student support facilities, and access to social facilities. The actual percentage will differ according to your programme of study.

For practical courses, what will be the arrangements for access to workshops, studios and laboratories?

We have already developed technical solutions in the 2019-20 academic year to enable students to have remote access to the likes of laboratory computers. This means that students are able to perform experiments and run tests.

We recognise that many of our academic subjects require students to have a physical access to workshops, studios and laboratories on campus. We want to give students on practical courses the access that they need in order to learn. Some courses are working on supplying students with the materials they need outside of their study areas, which will also help students who aren’t able to get onto campus.

It’s our priority to get students into the practical spaces – it may be at different times of the day – but it will be the most effective way of learning we can offer. As soon as the arrangements are clear, we will let you know.

How will online lectures work for practical courses?

We will be giving our lecturers access to laboratories and workshops on campus to pre-record lectures for our practical courses, so that they can do practical demonstrations as part of those lectures. The lecture will still take place online but it will feature a practical demonstration to ensure that students can learn the practical aspect of their course, even if they can’t make it onto campus.

How will I be able to access the Kimberlin Library and other study spaces on campus?

Kimberlin Library and our study spaces will be open to students when the new term begins (with reduced capacity). You will still be able to borrow books and other materials (ncluding AV) and use library PCs within safe distancing arrangements.

The Library team continue to develop their enhanced package of support and online resources for you to access. Take a look here to find out more.

What is happening with DMU Global?

While overseas DMU Global opportunities are not currently possible, the university will review government advice, and if travel is permitted, we hope to offer a small number of extra-curricular opportunities in the early summer of 2021. 

From term one, students will be able to participate in our full range of campus-based activities. You can learn a foreign language, including Mandarin, French, German, Spanish, Japanese and Arabic. Students can also participate in other opportunities such as Teach English as a Foreign Language Training (TEFL) and the DMU Global Intercultural Awareness Certificate. Opportunities will be launched from late September 2020 and details can be found on the DMU Global website

New for the 2020/21 academic year, we will also be launching DMU Global Online Learning which will offer students the chance to engage and learn about a range of global topics in a virtual environment, without the need to travel.

I’m worried I won’t have all of the IT software to study effectively, how will you support me with this?

We have reviewed our teaching to consider the IT requirements that are necessary for students to successfully complete their studies. We have expanded the provision of software that we provide to students and developed technical solutions, such as remote access to laboratories. We recognise that some students may have difficulties in accessing an appropriate computing device to enable them to complete their studies. We have worked with colleagues in student support to identify those students with greatest need, and where necessary will work to provide students with access to computing resources.

As lots of my learning is online, why do I have to pay full tuition fees?

We know that university is a significant investment in your future and for you personally, so we work hard to ensure we offer value for money in all that we do. 

Our revised planning for the next academic year was required by governments across the UK bringing in lockdown restrictions as a result of the Covid-19 pandemic. Central to our planning are two important principles: firstly, the health and safety of our staff and students will be paramount, and secondly, a strong commitment to ensuring that the teaching, learning and support we offer is broadly equivalent to our usual offering, so that all our students are able to receive the education they want and deserve, within the evolving national restrictions. 

You will continue to receive a full portfolio of teaching, including lectures (online), online live teaching, and as much on-campus teaching as is compatible with safe distancing requirements (this is what we mean by blended learning). 

We’re continually planning and reviewing what the evolving restrictions will mean for smaller-scale and more interactive teaching - including face-to-face workshops, seminars, tutorials, lab work, practice-based teaching events, etc - and will update you as soon as we’re able to. 

We’re also working hard to ensure all our students have the opportunity to access a wide range of specialist resources and subject-specific software, collaborative tools and digital platforms, student support around careers and placements, health and wellbeing, finance, library and learning resources, social media to build and develop networks, communities and friendship groups, as well as a wide range of social activities delivered appropriately within the current and evolving restrictions, including music, sport and student societies. We have invested in additional resources, including extra electronic databases and book access in the library as well as LinkedIn Learning provision and writing support via Studiosity. We have also significantly increased the number of computers that we have available to students and staff to enable the successful delivery of learning and teachin. Please check our website for further updates on the support available to students. 

On this basis, all tuition fees will be as advertised on our website. Our central priority is to ensure that the highest possible quality of the student experience we can offer is made available to all students whatever wider restrictions are in place at the start of the academic year, and to give student maximum value for the fees that they pay.

Some universities in other countries have committed to distance-learning for their first semester to ensure safety and save on students’ accommodation costs. Why haven’t DMU students been offered a choice? Especially for subjects that could be transitioned to 100% online study?

We have committed to providing students with a package of blended learning over the next academic year. While we recognise that there will be a significant amount of learning delivered via online platforms, we are also committed to ensuring that we can provide as much face-to-face teaching as possible.

How can I find out more details about exactly how my course is going to be run from the autumn in terms of the mix of online and face-to-face teaching?

We are adding information to our DMU Future page as we update our policies in line with UK Government policy and advice from Public Health England. We are presently working through our timetable schedule for the next academic year.

Timetables will be released for continuing students on 28 September 2020 and will be available for new students a few days later.

If large scale lectures are going to be delivered online in the new academic year, will I need to attend university in person?

At DMU, we are currently assessing how our degree programmes can be taught in the coming academic year – we are committed to giving students as much advanced notice as we can of any changes that may be necessary.

At present, we can confirm that all large-scale lectures (that is, where the group size is large and there is no expectation of interactivity) will be online for the full academic year. Most of these lectures will be asynchronous, i.e. pre-recorded, not delivered as a live stream. As soon as decisions have been made about the lecture delivery on students’ programmes, we will update them.

We’re continually reviewing what the evolving restrictions may mean for smaller-scale and more interactive teaching - including face-to-face workshops, seminars, tutorials, lab work, practice-based teaching events, etc. This is a complicated and evolving process that will take into consideration evolving UK Government guidelines, but we will keep our students updated as soon as further information is available.

We believe that, with the health and safety measures being implemented across campus and with the opportunities for face to face engagement being put into place across all programmes, students should attend university in person throughout the next academic year unless personal circumstances (such as illness, shielding, care responsibilities, etc.) prevent them doing so, or national restrictions indicate otherwise. We therefore expect all of our students to be on campus in order to gain as full a DMU experience as possible.

All updates will be posted both on Blackboard and, as appropriate, included in the COVID-19 information pages and communicated to you via email.

Is there anybody I can talk to regarding funding for my course?

Contact our Student Finance and Welfare Team (based in the Student Gateway at Gateway House) by phone on +44 (0)116 2577595 (select Option 3) Monday to Friday between 9am and 5pm or email sas@dmu.ac.uk.

When do I get my student ID card?

When completing your online registration you are required to upload a photo for your student ID card and provide a postal address for your student ID card to be sent to. Please read the instructions carefully in order that we can post your ID card to you. The majority of student ID cards will be posted out between the 28 September and 16 October.

Am I entitled to a tuition fee refund for 19/20?

Like all universities in the UK, DMU faced an unprecedented and extremely challenging situation with the outbreak of COVID-19 in March this year. The significant restrictions to everyday life that had to be imposed by the UK Government in response to this severe threat to public health led to DMU’s move to online teaching, a required change in the support services that our students normally receive and the closure of campus except for essential services.

Throughout that period, the university’s teaching, learning and assessment provision remained accessible to all our students through online and virtual channels. In spite of the physical library closure, extensive online resources and chat-based support continued to be available. Resources like LinkedIn Learning were available to all DMU students providing access to over 15,000 video tutorials supporting learning in software, creative and business skills, while Adobe gave access to the Creative Cloud suite.

During this period, DMU remained committed to supporting students, ensuring there was wide-ranging support for active learning and progression, that resources could be accessed, assessments could proceed where appropriate or offered with alternative arrangements, and wellbeing and employability support made available online.

We are confident that the measures we put in place in response to significant national restrictions continued to provide our students with high-quality education and support provision of real value, broadly equivalent to our usual arrangements, that reflects the hard work our students have invested in their studies and one that helps to equip them for progression and for the world of work.

For these reasons, DMU – in common with other universities and in line with national guidance – will not be issuing tuition fee refunds.

Will I have to pay the full tuition fee for 20/21?

We know that university is a significant investment in your future and for you personally, so we work hard to ensure we offer value for money in all that we do.

Our revised planning for the next academic year was required by governments across the UK bringing in lockdown restrictions as a result of the COVID-19 pandemic. Central to our planning are two important principles: firstly, the health and safety of our staff and students will be paramount, and secondly, a strong commitment to ensuring that the teaching, learning and support we offer is broadly equivalent to our usual offering, so that all our students are able to receive the education they want and deserve, within the evolving national restrictions.

We have already announced that, given the highly likely need for some kind of social distancing, large-scale lectures will be online for the next academic year. We’re continually planning and reviewing what the evolving restrictions will mean for smaller-scale and more interactive teaching - including face-to-face workshops, seminars, tutorials, lab work, practice-based teaching events, etc - and will update you as soon as we’re able to.

We’re also working hard to ensure all our students have the opportunity to access a wide range of specialist resources and subject-specific software, collaborative tools and digital platforms, student support around careers and placements, health and wellbeing, finance, library and learning resources, social media to build and develop networks, communities and friendship groups, as well as a wide range of social activities delivered appropriately within the current and evolving restrictions, including music, sport and student societies. Please check our website for further updates on the support available to students.

On this basis, all tuition fees will be as advertised on our website. However, our central priority is to ensure that the highest possible quality of the student experience we can offer is made available to all students whatever wider restrictions are in place at the start of the academic year, and to give student maximum value for the fees that they pay.

Will the no-detriment policy apply to 20/21 academic year assessments?

No. The policy was put in place to help mitigate against the unsettling circumstances and sudden disruption all students faced as a result of the nationwide lockdown caused by the COVID-19 pandemic in March 2020. Over the summer, we have been working across all programmes to plan for a safe, positive and effective learning environment through a blended curriculum and a partly online student experience for 2020/21. This includes factoring in COVID-19 related impacts to assessment and marking.

Will the no-detriment policy still apply for resits and postgraduate assessments from the 2019/2020 academic year?

Yes, the No Detriment policy will only apply to the outcomes of the 2019/2020 academic year, including resit boards in September 2020 and postgraduate boards in October 2020 and November. For more information on how the 2019/2020 no-detriment policy is applied please click here.

What do I do if I have deferred work?

If you have deferred work and your outcomes will now be considered after the boards in September, October and November, and you wish to change your mind as a result of this decision to no longer apply the no-detriment policy in academic year 20/21, please discuss this with your faculty via your student advice centres. For any other specific individual queries you should follow the usual procedures for discussing extensions or deferrals.

I am joining this year and have been awarded the DMU Global High Flyers scholarship, how can I book a trip?

While overseas DMU Global opportunities are not currently possible due to restrictions following COVID-19, the university continues to review government advice and, if travel is permitted, we hope to offer a small number of extra-curricular opportunities in the early summer of 2021. You will be able to apply the DMU Global High Flyers Award to one of these trips, as it is valid for your entire first year of study. Further information is available on the DMU Global FAQs page.

Even thought DMU has designed a blended year for teaching, can students choose just to learn online and not come to campus?

The academic year 2020/2021 will be blended delivery. This is a combination of online and face-to-face, in-person delivery. It is not distance learning.

In some cases, students may encounter difficulties in attending their in-person sessions or returning to campus. The following are exceptions to attending in-person:

  1. Transport issues that make it impossible; this will apply to international students where airports are not open. Students are expected to return to the UK and campus once restrictions lift.
  2. Ill with COVID-19, have symptoms and awaiting outcome of a test or having been in contact with someone ill and required to quarantine. This will be a temporary exception with students returning once well.
  3. Otherwise required to quarantine. This will be a temporary exception with students returning once quarantine period has ended.
  4. In local lockdown. This will be a temporary exception with students returning once lockdown has been lifted.

We are a COVID-safe campus and have put in enhanced cleaning and additional measures to ensure the safety of all on campus.

Students who are anxious about returning to campus should contact their course team or Student Advice Centre to discuss their concerns.

Students who have health conditions or disabilities which may impact on their return to campus should contact the Disability Advisory Service or the Mental Health team who will be able to explore any adjustments which may be needed.

Placements

What about my placement, is that still going ahead?

Please liaise in the first instance with your placement tutor.

I’m currently on placement in the UK. What should I do?

If you are on a placement year, your main point of contact is your placement tutor. You will already have received communication directly from them. Stay in touch with them if you have questions or need advice. You can also contact the placement team based in your faculty. 

Students on HLS placements should look out for information sent by their link tutor or usual placement academic contact, and the HLS placement team. 

For general, faculty-specific enquiries about placements, please contact: 

I’m a student nurse and I have to carry out a set number of hours on placement to pass my course. Will I get an extension to complete these hours?

For programme-specific placements please contact your placement tutor.

How can DMU help with securing placements, as it’s becoming difficult to find opportunities as some employers have paused their hiring process?

We recommend seeking the help of your faculty-based placement team, which can help you with identifying placements you could apply for, writing a good application, and preparing for the specific types of interviews and assessments used by different employers.

It is important to get this personalised and specialist support, rather than try to apply on your own. Employers have moved their application processes onto virtual platforms and therefore you will benefit from preparation and guidance on how to succeed in these online processes.

To get in touch with your faculty-based placement team, contact:

Will you accept remote working placements in this current situation, to maintain social distancing?

In principle, remote working placements can be included, and many placements in 2020-21 may start on a remote-working basis due to the ongoing social distancing rules. This will be determined by the employer and approved by DMU on a case-by-case basis. All placements need to go through an approval process before they are confirmed, so if there are any issues with your proposed placement these would be addressed at this stage.

Apprenticeships

I am currently on a DMU Apprenticeship programme, what if my working pattern or situation changes?

For any changes in circumstances, first speak to your employer, who should contact HADAAdmin@dmu.ac.uk to complete a Change in Notification form.

Am I able to continue on my apprenticeship if my working circumstances change?

Once your employer has submitted the Change in Notification form, DMU will evaluate your personal circumstance to determine if you can continue your apprenticeship, or pause temporarily.

What should I do if I’m struggling with my apprenticeship due to personal circumstances?

Please contact your programme administrator or programme leader to discuss a pause in learning and the additional support available.

Your life on campus

Do I need to wear face masks on campus?

To ensure that we are able to deliver a safe learning and teaching environment, you will be required to wear a face mask during face-to-face teaching sessions. We have taken this decision because it will enable us to deliver as much face-to-face teaching as is possible in line with social distancing guidelines.

All students will be provided with two re-usable face masks. It is important that you always bring your face mask when you come to campus as it is your responsibility to protect yourself and others from the further transmission of COVID-19.

We recognise that in some instances, students and staff may not be able to wear a face covering and we are working on appropriate guidance around this.

Will I be able to move into campus accommodation in September? How will you ensure accommodation is safe when I move in?

You can rest assured that all DMU-owned and nominated halls will be following the relevant government guidelines. Thorough cleaning will take place prior to your arrival with increased cleaning of reception areas, common rooms, corridors and laundry rooms being maintained throughout your stay, including detailed cleaning of all access readers, touchpoints, rails and handles.

Social distancing measures have been implemented in public spaces as well as procedures to promote good hand hygiene. All will be reviewed and updated as the situation evolves but our priority is to create and maintain a safe environment for our students and staff.

How will you be making sure the campus is clean and safe before term starts?

An enhanced clean will be carried out before people return to campus including all IT equipment used by students. A series of more frequent cleaning procedures, will also be in place across campus, particularly in communal areas and at touch points including:

  • Taps and washing facilities.
  • Toilet flush and seats.
  • Door handles and push plates.
  • Handrails on staircases and corridors.
  • Lift and hoist controls.
  • Machinery and equipment controls.
  • Tables and chairs.
  • Door handles.
  • Vending machines touch points.
  • Payment devices.
  • Kitchenettes, clear work surfaces only.
  • Photo copier touch points.

And how will you maintain this as students return to campus?

As term begins, we will put into place a thorough daily cleaning schedule. Workspace surfaces will be sanitised daily if the space is clear. Rubbish will be emptied at the beginning of each day and regularly throughout.

As part of the of the daily process, an increased level of routine sanitisation will also be put in place across classroom and physical areas using the micron sanitising spray on clear surfaces.

Faculties are increasing the cleaning regime of surfaces and equipment, and sanitiser spray and paper towels will be made available in IT suites for students and staff to complete cleaning themselves.

All microfibre cloths on site are being washed at temperatures of 75°C, which will eliminate COVID-19. We are also replacing blue roller towels in toilets, with paper towels.

Instructions and guidance will be issued to respect at all times the cleaning procedures and signage (e.g. a ‘do not enter the bathroom when cleaning’ sign will block access when cleaning is taking place).

What preventative measures are you taking to make sure the spread of infection is reduced on campus?

This is the most important aspect of our work as a university at this time and there has been a significant amount of planning and activity on campus over many weeks to ensure we are complying with the government guidelines along with wider advice from the higher education sector, relevant professional bodies and health agencies, such as the NHS and Public Health England.

Since the beginning of lockdown we have been inspecting and servicing all of our ventilation and air-conditioning systems across all of our buildings. We are increasing air supply and exhaust ventilation by extending system operating times and running toilet exhaust ventilation 24/7.

Rotary heat exchangers (including enthalpy wheels) will be temporarily isolated during and identified COVID-19 episodes and where heat recovery systems are employed, the supply of air duct pressure will not be higher than extract duct pressure, so any cross contamination will not enter the building.

We are also encouraging staff to open windows more frequently and keep windows open in certain areas to achieve cross flows of air.

We will close recirculation dampers on air handling units to ensure virus particles do not re-enter a building, and de-centralised systems such as fan coil units or air conditioning split systems that use local recirculation, will not be used.

What about air-conditioning?

Split AC systems for use in cooling IT servers in rooms that are not occupied on a full-time basis will remain operational, provided a full risk assessment is produced.

The same assessment will be required for the use of split AC systems necessary for research. Split AC systems in single occupancy rooms can still be used.

Where rooms are fed by a separate fresh air source via mechanical means the split AC system can be used, but will be run continuously. Rooms containing split air conditioning and which rely on windows for ventilation, the AC should be isolated.

Rooms/areas fed by a main ventilation system and where cooling is provided by local fan coil units can continue to be used.

What if there is a suspected or confirmed case of COVID-19 on campus after students return?

Following UK Government guidance, we have created a clear plan to follow in the event that a case of COVID-19 case is diagnosed on campus.

The affected area will be closed immediately and secured with no access for 72 hours, after which a thorough clean will be conducted by the cleaning team for that specific building, supplemented with additional members of the cleaning team as required.

Specialist equipment, including disposable cloths, aprons and gloves, will be used by cleaning staff and all waste, including disposable equipment, will be double-bagged in a clear waste bag and a designated red bag and stored in the external bin store at the rear of Bede Island - Leicester Media School for disposal.

After completing the work and removing all PPE, cleaning staff will wash hands effectively and have the use of a shower as appropriate. The cleaning supervisor for the building will inform the senior manager on site of completion.

Do you have a plan if there is a more serious outbreak of COVID-19 on campus?

We are working closely with Leicester City Council and its Director of Public Health on these matters and have a planning group within the university that is currently working on the details of these processes. This includes implementing a track and trace system where students and staff will need to scan a QR code on their smartphones when entering and exiting university buildings. This is so we can contact students and staff who have come into contact with any potential cases on campus.

We recognise the wish for definitive answers on all aspects of our health and safety measures, but DMU, like all organisations, is having to respond to a new and ever-changing situation. We are, however, committed to following government advice as the lowest threshold for action, and in many cases we are exceeding these requirements. Please be assured that we place the very highest importance on the health and safety of our students and we hope that this is clear from the measures we are putting in place which we have outlined above.

Your health and wellbeing

What is happening with sports and societies – will I be able to take part in activities?

DMUsport will work within Government, National Governing Bodies for sport (NGBs) and UKactive guidelines to ensure all activities are COVID-19 safe for students and staff for the academic year 2020/21, and plan to offer as much sport and physical activity sessions for all abilities as possible within those guidelines.

The DMUsport team are committed to delivering in-person activity where it is safe and possible to do so. We will continue to support student groups and individuals virtually to ensure there is access to activity where in-person activity is not available.

What safety measures have you put in place to ensure you’re protecting my health and wellbeing?

The health and wellbeing of our students has always been of the utmost importance to us, but especially so during this time when we are responding to the challenges of Covid-19. DMU already has a wide range of support and resources to help you prioritise your wellbeing during your time with us and beyond and we are working on enhancing these to make sure that whatever support you need, we are there for you.

The Healthy DMU Hub is a one-stop-shop for students to find out more about managing their health and wellbeing at university. You can find support on mental wellbeing, physical wellbeing and other handy top tips to support you in your adjustment to university life.

We want you to be able to experience our campus safely, so we’re implementing thorough safety and hygiene measures across our buildings including hand sanitiser points, one-way systems where possible, enhanced cleaning measures and more. Your safety is another reason we will require you to wear face coverings in teaching spaces. We're still working on some of the details, but please be reassured that our campus will be open from October 2020 with the relevant safety measures applied.

How will DMU support me if I need to self-isolate?

In the first instance, we would ask any student who has been advised to self-isolate to look at the latest NHS advice.

The health of our students is our priority during this period and we’re working with all relevant health agencies and other Leicestershire-based universities to plan for possible scenarios which could occur in the coming academic year.

We recognise the significant challenges that students could face in such situations, so as well as considering the practical issues that they will face, we are also considering how to support student’s mental health and are working through this detail in our plans for the coming term.

What should I do if I think I have COVID-19?

The government advice if you have any of the symptoms of coronavirus – that is either a high temperature, a new, continuous cough, or a loss or change of your sense of taste or smell – is to get tested as soon as possible, and to self-isolate for at least ten days, and to get tested as soon as possible. For more information, please visit the NHS website here.

If this takes place during term-time, we would also ask that you let your personal tutor know at the earliest opportunity. We understand there is a feeling of anxiety at this time, but we would encourage anyone displaying symptoms to try and remain calm, act responsibly and think about those around them.

What do I do if my housemates show symptoms of COVID-19?

If you live with someone who has the symptoms of COVID-19, which are a high temperature or a new, continuous cough, you'll need to stay at home for 14 days from the day the first person in the home started having symptoms. For more information, please visit the NHS website here.

Will you be able to guarantee my safety from contracting COVID-19 on campus?

Over the past few weeks and months, DMU has been putting lots of measures and guidance in place to make our campus as safe and secure as possible by observing Government and PHE health and safety guidelines and protocols to the best of our ability. You can find more about these safety measures by clicking on this webpage. The health and wellbeing of our students and staff is of paramount importance to us. While we want to offer as much reassurance and confidence as possible to anyone concerned or anxious about returning to campus for the new academic year, we cannot 100% guarantee safety from contracting the virus on campus, which includes public highways that are outside of our control. We all have an active role and shared responsibility in protecting ourselves and each other. To find out more about this please follow our Health and Safety Principles and join our Shared commitment to keeping each other safe.

Is DMU’s campus COVID-secure?

COVID-secure means we are applying Government and Public Health England health and safety guidelines and protocols to the best of our ability. We have carefully risk assessed the university environment and introduced several safety and hygiene measures including: installing hand sanitiser points, one-way systems where possible, screens at reception areas, clear and easy to follow signage, enhanced cleaning, two-metre and one-metre plus social distancing and face coverings provision.

International students

As an international student, do I need to be in Leicester to complete my degree if my lectures are online?

The package of learning that we have developed for the next academic year is based on students being able to engage with learning as a UK resident student. No programmes will be offered fully online; all programmes will have a live, on campus element.

Is it still safe to come to the UK to study?

The health, safety and wellbeing of our students is our highest priority, so please rest assured that we are following the government’s advice and guidance to help reduce the spread of COVID-19 and protect anyone who could be at risk.

We are accepting new applications as normal, and will do everything we can to ensure students are still able to register on our programmes this year. In the unlikely scenario that we are required to make any changes to our programmes, deadlines or entry requirements, we will keep you posted.

When should I book accommodation?

International students can book accommodation as soon as you have made us your firm choice, either by paying deposit or confirming via UCAS.

Can I cancel my accommodation booking? Can I get refund of the accommodation if I wouldn't study in the UK until Jan 2021?

If you have booked accommodation through DMU but are prevented from travelling to the UK because of government-imposed lockdowns or travel restrictions (either by the UK government or other relevant national governments), or if you withdraw or decline your place at DMU, then we will cancel your accommodation booking and refund your booking payment. This also applies if you decide to defer your place at DMU until 2021. We would ask you to notify us of any change by no later than Friday 9 October 2020 by emailing accommodation@dmu.ac.uk.

If you do not do so by this date, please note that you will remain liable for the full accommodation contract. (Please note that this only applies to bookings made through the DMU accommodation booking service.)

Will I need to pay for my accommodation during quarantine?

All halls of residence booked through the DMU Accommodation Office are providing 14 days free accommodation for all students required to quarantine who arrive before the 30 October 2020.

If borders are still closed or there is a second pandemic wave, can students start their course online from their home country and then come over when they are allowed to/it is safe to come (i.e., Jan 2021)? And will I then need a visa?

We are planning for students to be on campus but recognise that this may not be possible for some. This is why we have designed the blended learning approach – recorded lectures that can be accessed any time, seminars delivered both live and recorded, online student support. You need to apply for your visa at the usual time prior to the start of the programme.

How will the time difference be managed of the online study?

All live sessions will be streamed at UK time. Recorded lectures and seminars can be accessed any time.

How do I apply for in-sessional English courses and how will they be delivered?

These will be delivered in a similar way to our main courses and the Centre for English Language Learning (CELL) will be sending out information as part of welcome week.

Is DMU running an airport pickup service?

Yes, we will be operating a free bus pick-up service from London Heathrow airport (LHR) on key arrival dates, which will take you directly to the DMU campus.

We will be operating the pickup service on the following three dates in September, to coincide with the start of the student welcome programme:

We can accept bookings from new students with scheduled flight arrival times up to 16.00 on each pick-up date.

If you can, we recommend that you schedule your flight to coincide with our airport pick-ups, because this free service will take you directly to the DMU campus.

Seats on airport pick-ups are limited. To secure your place, we recommend booking online as soon as you are able to. Online booking will close 10 working days before each pickup date.

You can find out more here.

If you have any questions about travelling to Leicester or need further information, please email us at arrivals@dmu.ac.uk.

Due to COVID-19 I can’t get copies of things I need to meet my offer conditions, pay my deposit, arrange my visa or book my flights. What do I do?

Please email studentvisaenquiries@dmu.ac.uk and our friendly team will be happy to help you.

I need to show evidence of my English language to meet entry criteria. However, IELTS centres in my home country have closed. What should I do?

To support students we have expanded the range of online English tests that we are able to accept, including IELTS Indicator and TOEFL iBT ‘Home Edition’.

We also offer an internal English test (DATE test) which is completely free and now available online. If you require a DATE test, please get in touch with us with your student ID and we will help you further.

What should I do if I can't get hold of transcripts certificates or references?

We understand the challenges students are currently facing and so we are going to waive academic references for our September/October 2020 intake. If you are unable to provide certificates or transcripts please contact our admissions team and let them know of any difficulties.

The Visa Application Centre (VAC) in my home city is currently closed. What do I do?

Due to COVID-19 the service offered by UK Visa Application Centres (VACs) has been disrupted, and many centres remain closed. Some VACs are now resuming services, where local restrictions allow. For updates to the status of VACs in your country, contact:

  • TLS contact if you’re in Europe, Africa and parts of the Middle East
  • VFS global for all other countries

If you can’t travel to campus in time for the start of the programme, we want to reassure you that you will have the option of a high-quality remote programme start.

I have my visa but can’t travel to the UK during the validity of my 30-day entry clearance visa. What can I do?

We encourage you to get in touch with your education agent or the regional team in our friendly International Office for visa support and guidance for your country.

When can I expect to receive my CAS?

Our Central Admissions team are working to provide all students with their CAS as soon as possible. In order to be eligible, you must have met all conditions of your offer of admission – including having paid your deposit.

Please be patient: we have thousands of students who need a CAS over the summer and our Admissions Team will be working to get these to you as quickly as possible. You are not able to make a Tier 4 application more than three months before your programme start date so no CAS will be produced earlier than that.

I have received my CAS but I am not required to be on-campus at the start of the academic year. When do I need to make my visa application?

Students are advised to apply for their CAS as early as possible. Once you have received your visa we request that you send a copy to our Immigration and Compliance Team at studentvisaqueries@dmu.ac.uk.

Why do I need a Tier 4 visa if I don’t need to be in the UK for the whole of my course due to remote learning?

The UK Immigration Rules require students on full-time degree programmes (including both taught and research) to have a Tier 4 visa for their time in the UK. Applying and obtaining a Tier 4 visa will ensure that you have the correct immigration permission for the duration of the course. As Tier 4 is a multiple-entry visa it will also enable you to travel home and re-enter the UK on a later date should this fit with the programme design.

Postgraduate research students

I'm interested in studying a research degree at DMU, can I still apply?

We welcome all new applications and are working hard to continue processing everything as normal. The information on this page will provide you with information on how to apply.

We offer 3 intakes per year: October, January and April. Click here for more information on how to apply.

I have an unconditional offer from DMU, will this change?

If you have received an unconditional offer to study at DMU then this will remain unchanged and your offer to study with us still stands. While the current circumstances mean things are changing frequently, please rest assured that your unconditional offer is secure and we look forward to welcoming you to DMU when the next academic year starts.

If you have any questions, please do not hesitate to contact our admissions team on pgradmissions@dmu.ac.uk.

I have a conditional offer from DMU, what happens now?

We’d like to assure you that if you hold a conditional offer to study with us then this still stands. If you require any support in meeting the conditions of your offer, please do not hesitate to contact our admissions team on pgradmissions@dmu.ac.uk.

I've been invited to an interview, will this still be going ahead?

Interviews of research degree applicants will take place via video conference (e.g. Skype or MS Teams), and these will continue to take place as normal. If you do have any questions, please contact our admissions team on pgradmissions@dmu.ac.uk.

I have accepted my offer. Will I still be able to start at DMU in October 2020?

As things currently stand, the academic year will run exactly as normal, with a new academic year starting in October 2020. If any changes are proposed, either to the timelines, or to the mode of delivery (e.g. by distance-learning due to COVID-19), we will keep you updated.

What should I do if the COVID-19 outbreak is affecting my ability to do research?

There are several options to choose from if you feel that COVID-19 and the attendant issues are affecting your ability to do research: 

You may take your work home and work remotely, continuing with regular supervisory meetings in either a face-to-face or online capacity. You will need to discuss with your supervisors which option is appropriate. 

If your research entails work in laboratories or studios, please liaise with your supervisory team about access. 

If your research continues to be adversely affected by the current conditions, you might want to consider requesting an ‘interruption’ for up to two months (please see the FAQ on requesting an interruption below). 

If your data collection involves human participants, talk with your supervisor for advice on possible virtual methods of data collection. Changes to your methodological approach and your research instrument may need further faculty research ethical approval. 

If you are an international student who returned home when the outbreak first occurred, you may have decided to return to Leicester. Please notify us through email at monthlyprogressreports@dmu.ac.uk, and speak to your supervisors at the earliest regarding your return to Leicester.

I am at a stage where my work can be done from home, can I continue working on my PhD?

Please do continue working from home and continue to make progress with your research, though it is essential you maintain regular monthly contact with your supervisory team.

What happens with my supervisory meetings and progression events?

Since the pandemic started, all supervisory meetings have been held online. Please continue to liaise with your supervisory team to arrange monthly meetings. They will advise you when face-to-face meetings are possible.

All key progression events, including a First Project Review, Formal Review, Probation Review or Annual Review, have been taking place online. Again, a change to face-to-face delivery of these progression events will be communicated to you via your supervisory team.

I would like to apply for an interruption for two months as I cannot progress my research. What are the implications of doing this?

Your research programme will be paused and resume two months down the line. During this period, it is expected that you are not engaged with your research programme and will therefore not normally have access to university systems and resources but you will continue to have access to your DMU email address so that we can keep you updated during this period. You will not be charged fees for this period.

If you are in possession of a Doctoral Loan, the Student Loans Company will be informed of the interruptions and payments will pause until you return to your studies.

Should you hold a university funded scholarship, your stipend payments over the interruption period will continue, and will continue as normal after the interruption and until the end of your bursary term extended by the period of the interruption.

To apply for an interruption, please speak to your lead supervisor first. Once this has been discussed please email monthlyprogressreports@dmu.ac.uk with your request for a two month interruption copying in your lead supervisor.

I am a funded student. Are there any consequences for me if I decide to apply for an interruption?

If you are funded by UK Research and Innovation (UKRI) through one of the research councils, please look at the guidance they have issued here.

If you are funded or sponsored by another body, you are advised to check with them to ascertain their expectations and support.

I’m struggling to afford my food and living costs, can I access additional financial support?

The central Hardship Fund for Home/EU students has closed. You can check our student finance page for more information and resources. If you feel that you need to speak to someone about your financial concerns, please book a 15 minute ‘Quick Query’ telephone appointment with Student Finance and Welfare – you can book this via MyGateway. We also recommend you contact covid19hardshipfund@dmu.ac.uk.

The Hardship Fund for International students is open until the 28 August. 

Please note that the Hardship Fund is only available to DMU students and not those studying at our partner institutions.

Will training be face-to-face in October?

All researcher development and other training activities will be held online between October and December 2020. We aim to return to face-to-face delivery in January 2021. Details on how to access this training will be communicated to you via your DMU email.

Where can I access training materials to support my research?

We are regularly updating our Research Student Community Blackboard space which features recordings, slides, and other resources linked to our researcher development programme. To find the pages, go to blackboard.dmu.ac.uk and sign in. Scroll down to the ‘My Communities’ section and select ‘Research Student Community’. We will be reviewing and refreshing the content regularly.

I was due to start data collection/lab experiment. What happens now?

Labs and studio spaces are going to see a phased opening. You will be contacted if you have been identified as priority for this phased return. There are a number of risk assessments and safety protocols in place to ensure your safety in returning to these spaces. Please do check with your supervisor regarding access to labs.

I am uncertain about how to go about data collection in the current climate. What do I do?

It is vital to discuss your plans for data collection with your supervisor. If your data collection requires travel or human participants, there are necessary risk and ethical assessments that must take place before you undertake that research. 

There are some online resources available providing guidance on conducting research when a pandemic is on, such as ‘doing fieldwork in a pandemic'. For NHS-related data collection, see COVID-19: Guidance for Sponsors, Sites and Researchers

In all cases, please keep in touch with your supervisor. If you are changing the direction of your research, or even making tweaks to your research design, there may be implications for your ethics application that you will need to consider with your supervisor.

When will I be able to return to campus?

While we are endeavouring to open labs and other spaces earlier, the current local lockdown has pushed our timescales back. We will be reviewing government guidelines on an ongoing basis, and will be getting in touch with you as soon as we are able to safely reopen campus buildings. Faculties are managing the return of students and staff to labs, studios etc, so please do contact your Faculty Head of Research Students for further updates on this once the current Leicester lockdown has ended.

We have already been putting in place a number of measures in line with national guidelines to make sure our campus is as safe as possible for a planned full return to campus on 5 October 2020. This will allow students and staff to return while safely observing social distancing guidelines and preventing the spread of infection. These measures include thorough safety and hygiene measures across our buildings, such as hand sanitiser points, signage, one-way systems, and enhanced cleaning measures.

I am due to submit in the next couple of months. Can I still go ahead and submit my thesis?

Yes. All PhD theses are now submitted electronically only.

The electronic submission requires a text-only thesis submission through Turnitin and a USB sent to the Doctoral College (posted, if drop-off is not possible). Given current circumstances, we are able to send you a link to Zend that will permit you to upload an electronic copy of the thesis, saving you the need to send us a USB version.

If either of the examiners requires a hard copy, we will coordinate this with your examiners.

Do keep your supervisors updated, so exam arrangements can be initiated. Vivas are successfully being undertaken. If current conditions continue, it will be a viva by Skype, Blackboard Collaborate or Zoom or other video link.

I am due to have a viva soon - will it be face-to-face or online?

Vivas can now be undertaken face-to-face if possible – this may depend on the examiners’ needs as well as your own. Please discuss the viva setting with your supervisory team for details on whether it will be an online or face-to-face viva.

I’m in the final year of my research programme and do not want to interrupt but my progress has been impacted. Can I get an extension to my submission deadline?

Yes. If you are in your final year and able to continue with writing up your thesis but this has been delayed due to the current climate, you are able to apply for an extension to registration. 

The two months extension to registration is fee free. 

To apply for the extension to registration, please speak to your lead supervisor first. Once this has been discussed please email monthlyprogressreports@dmu.ac.uk with your request for a two-month extension copying in your lead supervisor.

I am back in my home country but am planning to fly back to the UK for my viva. Will COVID-19 impact my travel back?

International travel is limited as air routes are still closed in some parts, land borders closed and restrictions are in place, so it is likely that your journey would face disruption. Please do consider the option of a viva by video conference and discuss this early with your supervisors. You could also consider postponing your viva for now.

How should I submit my corrections?

If you have corrections to submit, you should still follow the current process: send corrections and related documentation to the Doctoral College via researchstudents@dmu.ac.uk.

What should I do if my plans to travel for research are disrupted by COVID-19?

DMU refers to the advice provided by the Foreign and Commonwealth Office (FCO) on what overseas travel is to be undertaken. International travel is limited as air routes are still closed in some parts, land borders closed and restrictions are in place, so it is likely that your journey would face disruption. It is essential that you follow the guidance provided by the Foreign Office which you can find on its website

Travel for research should always be linked to the university insurance to recover costs for trips, where this is possible. If your flight has been cancelled or your conference is called off, you should be able to recoup your funds dependent on your travel insurance policy. We advise you contact your insurance policy provider as soon as possible.

Are there other resources I could look at?

There is a growing online community where researchers from across the world are sharing their tips, resources and advice with respect to conducting research in the current circumstances.

The ‘Virtual Not Viral PhD’ is one such community, led by the account @PhD-virtualnotviral on Twitter and based here. You can also find related posts using #virtualnotviral.

You may also find the ‘Doing Fieldwork in a Pandemic’ a useful resource. Crowdsourced by Deborah Lupton based at the University of New South Wales, the document contains a range of methods and associated literature for doing fieldwork while avoiding in-person interactions.

How do I access my files if I'm working from home?

If you are working from home, we recommend you ensure your research notes and resources are saved to your personal OneDrive folder. This will then allow you to access your files from any location. All research degree students have a OneDrive folder.

If your files exist only on a local DMU hard-drive (e.g. My Documents) or to a shared folder in DMU’s network, please contact ITMS Servicedesk for further guidance.

Where can I access training materials to support my research?

We are regularly updating our Research Student Community Blackboard space which contains materials on a variety of subjects, links, resource lists, and recordings.

To find the pages, go to blackboard.dmu.ac.uk and sign in. Scroll down to the ‘My Communities’ section and select ‘Research Student Community’. We are reviewing and refreshing this content regularly.

LinkedIn Learning is also available to you as a different source of online training with courses that range from professional development topics (e.g. writing a CV, managing your time) to more methods-specific topics (e.g. Introduction to NVivo). To learn more on how to access LinkedIn Learning please visit the Library Learning Services website

Your results

What is the latest update on A-level results?

The Office of Qualifications and Examinations Regulation (Ofqual) is the government department that regulates qualifications, exams and tests in England. Ofqual is taking steps to remove as much stress and uncertainty for students as possible, and has decided that the best way to do this is to award grades on the basis of what teachers submitted.

As students did not sit exams this year because of the coronavirus lockdown, the government had originally used the grading algorithm to provide AS, A-level and GCSE results, instead of relying on teachers’ assessments. 

The switch to centre assessment grades (CAGs) will apply to both AS and A-levels and GCSE results. Ofqual has therefore decided that students will be awarded their centre assessment grade this summer. Please rest assured that if the grade you were originally awarded from the grading algorithm is still higher than your CAGs, you will be awarded the highest grade and won’t be marked down. 

These revised grades will be what your school or college estimated was the grade you would have most likely achieved in your exam or the moderated grade, whichever is higher. You can find more information and all the latest updates on the Ofqual website.

When will universities have centre assessment grades (CAGs)?

To find out about your CAGs we recommend contacting your school or college directly, as these are the only institutions that can tell you your teacher assessment grade, but please rest assured that your grade will not go down. UCAS will only share revised grades that are higher than the grades they received on results day.

UCAS is working closely with awarding bodies to receive revised grades and is aiming to share these with universities and colleges soon.

It’s important for you to be aware that offers will not automatically change in Track. When revised grades are issued, applicants will not automatically be confirmed at their original firm choice and so you will need to contact us so that we can advise you on what to do next.

We are able to make a verbal offer for a course based on your revised grades, and once we have the confirmed grade we can then accept you. To find out more and discuss your options, please call our Clearing team on +44 (0)116 257 7000 or message us on WhatsApp on 07970 655 800.

What is happening with BTEC and VTQ results?

The government’s decision to move away from the algorithmic approach used for GCSEs and A-levels has led to the awarding organisations for BTecs and vocational and technical qualifications (VTQ) to also reconsider their decisions. This means there is now a delay in results being issued, with Pearson re-grading all its BTecs to bring them in line with A-levels and GCSEs, which are now being graded via school-based assessments.

Exam board OCR has also said that its Cambridge National results will be issued later, and these are now due to be released on Tuesday 25 August. 

We understand this change may cause you some disruption and if you do have any concerns please don’t hesitate to call us on +44 (0) 116 257 7000 or message us on WhatsApp on 07970 655 800. For further information on the government’s latest update please visit the Ofqual website.

I also need my GCSE results before I can confirm my place, what is happening with these?

GCSE results were released on Thursday 20 August as planned. These will be graded by teachers based on homework, mocks and coursework, as GCSE exams were also cancelled due to the UK lockdown.

What happens if there are no places on my chosen course?

While we will do all we can to be flexible, there may be courses that we are unable to offer places on for certain reasons. If you are considering studying with us we would encourage you contact us to review your options.

What does it mean for my place on my chosen course?

If you have already been accepted onto a course then please rest assured that your place is secure, even if your A-level grades have changed based on your CAGs.

If you have not yet had confirmation of your final acceptance onto a course then your place may not yet be confirmed, even if you do receive a higher grade based on your teachers’ assessments. We would advise you to contact us directly to discuss your application.

If you applied for a place to study on a course and were unsuccessful with your previous grades, but now think that you meet the requirements with your revised grades, or you are looking to apply to us directly through Clearing, please contact us as soon as possible to discuss further and see if we can make you an offer on your chosen course.

If you are unsure or have any questions we recommend contacting us to discuss this in more detail. You can get in touch by calling +44 (0) 116 257 7000 or messaging us on WhatsApp on 07970 655 800

I now have the grades for my firm choice course but have been accepted onto a different course, what can I do?

We recommend contacting us to discuss this and we will be able to offer you further support and advice. You can get in touch by calling +44 (0) 116 257 7000 or messaging us on WhatsApp on 07970 655 800

Can you make me an offer based on my predicted grades?

Yes, we can make you a verbal offer based on your predicted grades or CAGs. We can then accept you on to a course once we receive your CAGs or awarded grades. To discuss this with us please call our Clearing team on +44 (0) 116 257 7000 or message us on WhatsApp on 07970 655 800 and we could make you an offer.

I'm still not happy with my results, is it still possible to make an appeal?

The appeals process that was suggested as part of the previous ‘triple lock’ plan no longer exists. However, if you’re not satisfied with the outcome of your results then it is still possible to appeal your grades, or you can ask your school to get a result looked at again, which is called ‘requesting a review’. To do this, your school or college should contact Ofqual on your behalf – to find out more about this visit the Ofqual website. At the moment it’s not clear how long this will take, as Ofqual and exam boards don’t yet know how many appeals there might be.

If you aren’t happy with your marks, you will also have the opportunity to sit your exams in October instead. If you decide to do this then you won’t have to worry about getting results lower than your predicted marks, as the highest grade of the two will be your final result.

The deadline to apply for sitting the autumn exams is Friday 4 September 2020.

Is it too late to book accommodation?

We're offering guaranteed accommodation for Clearing 2020 students. We aim to provide university-sourced guaranteed accommodation for all new UK, EU and international students who request it and offer a wide choice of rooms, which means you'll get the chance to meet lots of new people.

Our dedicated accommodation team are on hand during the entire Clearing period to offer you advice and support in finding accommodation to suit your needs. To find out more and read the full terms and conditions visit our accommodation page.

Will DMU be honouring all of the places it has offered to students?

We will be honouring places for all applicants who have received confirmation of their offer to study at DMU and who now hold an unconditional firm place.

If you are a conditional firm holder and we are still waiting outstanding results or information, or have an offer from us based on CAGs or predicted grades, we will still need to receive confirmation that your results meet the offer requirements before we can confirm your place.

We will be working hard to try and confirm your place as soon as we receive your results.

We’re committed to offering you the best and most up-to-date answers we can, so you can secure the uni place you’ve worked so hard for. To find out about this in more detail and discuss your options please call us on +44 (0) 116 257 7000 (lines are open 9am to 5pm BST) or send us a WhatsApp on 07970 655 800.

What is the best way to show evidence of our UCAS predicted grades if students don’t have access to that ourselves?

DMU already has access to your UCAS predicted grades. We are working closely with UCAS on the process for revised grades and responding to the latest updates from the UK government and Ofqual.

Will the changes to A-level results affect international applicants?

No, international applicants will not be affected – the government’s announcement only applies to UK regulated qualifications and therefore only impacts UK applicants.

Applicants

I have an unconditional offer from DMU, will this change?

If you have received an unconditional offer to study at DMU then this will remain unchanged and your offer to study with us still stands. While the current circumstances are continually changing, please rest assured that your unconditional offer is secure and we look forward to welcoming you to DMU when the next academic year starts.

UCAS has extended May’s offer deadline for UCAS undergraduate applicants, but if you have accepted your place then this won’t affect you and your offer is secure.

I have a conditional offer from DMU, what happens now?

We’d like to assure you that if you hold a conditional offer to study with us then this still stands, and we continue to think you have a great future with DMU. We will do our best to be in touch with you regularly and offer any support you need during this unsettling time.

If you do have any questions or there’s any information we can help you with, then you can get in touch with our enquiry team by calling +44 (0)116 2 50 60 70 or via WhatsApp on 07970 655 800.

Will I be able to start at university in September?

DMU plans to reopen on Monday, October 5, and we're planning an engaging and interactive student welcome for you that will help you jump into life at DMU straight away. For teaching, large-scale lectures will remain online and based on current information, we will at least need to blend online and campus-based teaching, and socially distance students and staff when on campus.

You can find out more about your student welcome here.

I’ve been invited to an interview, will this still be going ahead?

Our events on campus have been cancelled, which includes Applicant Interview Days. We realise this might be disappointing, but the health and safety of our community must be our highest priority. If you have been invited to attend an interview or are due to attend an interview at DMU, please rest assured your application is important to us and we will be in contact with you directly via email as soon as possible to arrange a Skype interview or request a digital submission of your work.

We appreciate this is a change to our usual process, so if you have any questions or need help with your digital submission or preparing for your Skype interview, please email us at interviews@dmu.ac.uk or call +44 (0) 116 207 8443.

I have chosen DMU as my firm university choice, what happens now?

If you hold an offer and have made DMU your firm choice, please be rest assured that the conditions of your offer are unchanged and we look forward to welcoming you to DMU when the next academic year starts.. Your first term at university will be unlike that of any previous year and we are working very hard to make sure that where possible to do so, you will still be able to enjoy DMU student life to the full.

If you would like to find out more about what you can expect when you start this year, check out Your DMU Future - our way of connecting safe campus living, quality teaching, one-to-one time with our academics and a great student experience, all within our diverse, inclusive and welcoming DMU community.

If you have any questions, you can contact our enquiry team by calling +44 (0)116 2 50 60 70 or via WhatsApp on 07970 655 800.

In the meantime, you can keep in touch with other students who have chosen DMU by joining our Applying to DMU 2020 Facebook group.

I’m interested in studying at DMU this September – can I still apply?

DMU is now open for Clearing, so you can still apply to study at DMU in September. Speak to our Clearing experts today and you'll get all the support and guidance you need to start your journey at DMU – we could even make you a verbal offer. Call us now on +44 (0)116 257 7000, WhatsApp on 07970 655 800, or register for a callback.

You can also get in touch on our social media channels, such as Instagram, Twitter or Facebook.

I didn’t get chance to visit DMU before making my decision on where to study – what can I do?

Choosing the right university for you is really important, and if you’d like to find out more about what it’s like to study with us, you can register to attend our upcoming Open Day on Saturday 19 September.

Until then, you can also get a feel for life at DMU by taking a virtual tour of campus, chat to current students through Unibuddies, or join our Applying to DMU 2020 Facebook group to connect with other DMU applicants.

What should I do about applying for student accommodation?

You can rest assured that all DMU-owned and nominated halls will be following the relevant government guidelines. Thorough cleaning will take place prior to your arrival with increased cleaning of reception areas, common rooms, corridors and laundry rooms being maintained throughout your stay, including detailed cleaning of all access readers, touchpoints, rails and handles. Find out more.

You are still able to book your accommodation as normal. We use an online room-booking system for those with unconditional firm and conditional firm offers – if this is you, we will email your log-on instructions.

Once online, you will be able to choose your hall of residence and room. We recommend you look at all the options and consider alternatives in case your first choice is full - all rooms are available on a first-come, first-served basis.

You can contact the accommodation office for more information or advice by calling (0116) 257 7577 or email accommodation@dmu.ac.uk.

What should I do if I can’t get hold of transcripts or certificates?

It might be that you are currently unable to provide all of the documents we have asked for as part of your application, such as transcripts, references or certificates. If this is the case, we recommend contacting our enquiry team by calling +44 (0) 116 2 50 60 70 or via WhatsApp on 07970 655 800 to discuss this further.

Will you be holding any more Open Days?

We are planning for our next Open Day to take place online on Saturday 19 September. Our Digital Open Day is an interactive experience that you can enjoy from the comfort and safety of home, with live streams, course talks, and Q&As. You can register to attend now, and we look forward to seeing you there.

Our Open Days are a great opportunity to find out whether DMU is the right university for you. If you are interested, please let us know by registering your interest.

Now that exams have been cancelled, how will GCSEs, AS and A levels be awarded this summer?

The government has asked examinations regulator Ofqual to provide you with a calculated grade for each of your A level, AS level and GCSE qualifications. It will be a fair and carefully considered judgement of the grades your school or college believes you would have been most likely to get if you had sat your exams/completed your studies.

Your school or college will consider a range of things such as your classwork and homework, your results in assignments and any mock exams, any non-exam assessment or coursework you have done, and your general progress during your course. Further information is available on the gov.uk website.

It’s important to remember that your offer at DMU isn’t necessarily decided on just your grades. Information in your personal statement and reference are part of your application, along with any interviews you are invited to attend and any portfolios, auditions, and other information that’s relevant to your application. We will continue to update these FAQs as soon as more information becomes available, so please keep checking back for further updates.

 
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Events

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News

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Mission and vision

Read about our mission and vision and how these create a supportive and exciting learning environment.