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Further enquiries and contact The Student Gateway

Please click here to see our guide to the Student Gateway.


Within the guide you can find:

  • Information about all of the different services offered by the Student Gateway
  • All of the contact details that you will need to get in touch with us


The guide will help you to access the services quickly and without needing to queue.  It will also help you to access services 24 hours a day.


We can be contacted by telephone on 0116 257 7595, Monday to Friday 9am-5pm.  We can also be contacted by email studentgateway@dmu.ac.uk.

If you are unable to access the help you need using the above channels, you can come in and see us. The Student Gateway reception is based on the ground floor of Gateway House. 

The Student Gateway reception is currently closed, in line with government lockdown guidance. You can continue to access our services virtually using the contact details above during this time.