Skip to content

Dr Laleh Kasraian

Job: VC2020 Lecturer in Information Systems

Faculty: Technology

School/department: School of Computer Science and Informatics

Address: De Montfort University, The Gateway, Leicester, LE1 9BH, United Kingdom

T: 0116 2078555




Personal profile

Dr. Laleh Kasraian is a VC2020 Lecturer in Information Systems in the School of Computer Science and Informatics at De Montfort University in Leicester, UK.

She received her PhD in Business Information Systems (BIS) from University College Cork in Ireland for her work on the role of Core IS Capabilities throughout the IS/IT Service Co-Production lifecycle. She completed her M.Sc. in e-Commerce from Lulea University of Technology in Sweden and her B.Sc. is in Computer Software Engineering from Tehran Azad University, Iran. She has participated in Enterprise Ireland’s funded research studies which were mainly related to the IT industry around the deployment of the mixed methodologies approaches in innovative service design and development. 

With over 20 years of industry experiences, she managed a number of IS/IT researches and projects within a range of multi-disciplinary areas, such as e-Banking, Energy Management Systems, Enterprise Resource Planning customisation and deployment, IT Strategy & Enterprise Architecture, Information Systems analysis projects in  public and private organisations.

Research group affiliations

Context, Intelligence and Interaction (CIIRG) 

Publications and outputs 

Dennehy, D., Kasraian, L., O’Raghallaigh, P., Conboy, K., Sammon, D. and Lynch, P., 2019. A Lean Start-up approach for developing minimum viable products in an established company. Journal of Decision Systems, pp.1-9.

Kasraian, L., Sammon, D. and Grace, A. (2016) “Understanding Core IS Capabilities throughout the IS/IT Service Co-Production Lifecycle”, DSS IFIP WG 8.3 Conference 2016, Cork, Ireland.

Dennehy, D., Kasraian, L., O’Raghallaigh, P. and Conboy K. (2016) “Product Market Fit Frameworks for Lean Product Development”, in proceedings of the R&D Management Conference. 3rd-6th July 2016, Cambridge, UK.

Kasraian, L., Sammon, D. and Grace, A. (2015) “The Role of Customer Knowledge in Service Co-production throughout the IS/IT Service Lifecycle”, European Conference on Knowledge Management, Academic Conferences International Limited, pp. 1005-1007.

Kasraian, L., Sammon, D. and Grace, A. (2014) “Collaborative Decision Making with the Customer: The Impact of IS Capabilities on Co-production of IS/IT Services”, DSS 2.0 IFIP Conference 2014, Paris, France.

Kasraian, L., Sammon, D. (2012) “Evaluation People, Process and Technology Trends from 1997 to 2011: 15 Years Review of IS Research Articles”, Poster Session Presented at 6th European Conference on Information Management and Evaluation (ECIME2012), Cork, Ireland.

Kasraian, L. and Faed, A. (2010), “Eagerness leverages on the breakthrough of E-Commerce in the Public Sector”, IEEE International Conference on e-Business Engineering (ICEBE 2010).

Kasraian, L. (2007), “The Impact of e-readiness on EC Success in Public Sector in Iran”, Tarbiat Modares University Journal, Tehran, Iran.

Kasraian, L. (1995), “Analysis & design in developing integrated software by using James Martin’s methodology (using Oracle7.0 case tools)”, Tehran Azad University – South Brach journal, Tehran, Iran.

Research interests/expertise

IS/IT Service Co-Production, Service Innovation and Service Design Methodologies

Areas of teaching

IMAT5205 - Systems Analysis & Design

IMAT5206 - Management of Information Systems


Jan  2017 - PhD in Business Information Systems (BIS), University College Cork, Ireland 
Mar 2007- MSc in eCommerce & Marketing, Lulea University of Technology, Sweden
Aug 1996 - BSc in Computer Software Engineering, Iran

Courses taught

2013-2016 Data Analysis, Data Modelling and Database Management

2014-2016 Enterprise Systems and Enterprise Data Management (SAP ECC 5.0)

2014-2015 Business Intelligence (BI) and Organisational Performance

2012-2013 Application Modelling and Design

Professional licences and certificates

-Certified in Teaching and Learning for Graduate Studies from University College Cork, Ireland

-IT Service Management foundation framework (ITIL) - Exin Institute Licensed, Utrecht, Netherlands

- Information Security Management System (ISO 27001:2005), Det Norske Veritas (DNV GL), Iran

Search Who's Who

News target area image

DMU is a dynamic university, read about what we have been up to in our latest news section.

Events at DMU

At DMU there is always something to do or see, check out our events for yourself.

Mission and vision target area image
Mission and vision

Read about our mission and vision and how these create a supportive and exciting learning environment.