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Mr Jonathan Payne

Job: Reader in Employment Studies

Faculty: Business and Law

School/department: Faculty of Business and Law

Research group(s): Contemporary Work and Employment Relations

Address: The Gateway, De Montfort University, Leicester, UK, LE1 9BH

T: +44 (0)116 257 7236

E: jpayne@dmu.ac.uk

W: www.dmu.ac.uk/bal

 

Personal profile

Jonathan Payne studied Politics at the Universities of York and Manchester, before going on to teach English in schools. Between 1996 and 1998, Jonathan worked as a research assistant at Loughborough University on the project, ‘Social Partnership in the UK’. From 1998 to 2012, he was a researcher/senior researcher with the ESRC centre on Skills, Knowledge and Organisational Performance (SKOPE), based initially at Warwick Business School and subsequently at the School of Social Sciences, Cardiff University. The central focus of his research has been to explore the complex linkages between skills/knowledge and performance (broadly defined), and the role that institutions play in shaping skills supply, demand and usage. Jonathan has published widely in the area of vocational education, training (VET) and skills policy, as well as provided advice to policy makers, trade unions and other stakeholders, both in the UK and abroad. In 2006, he was part of the OECD’s Review Team looking at the recognition of non-formal and informal learning in Norway. Jonathan was also part of the research team behind the project on ‘Low Wage Work in the UK’, funded by the US-based Russell Sage Foundation, of which SKOPE was a lead contributor. He is co-author (with Caroline Lloyd) of a new book, Skills in the Age of Over-Qualification: Comparing Service Sector Work in Europe (OUP, forthcoming 2016).

Research group affiliations

Member of the Contemporary Research on Organisations, Work and Employment (CROWE) research group within the Department of HRM.

Associate member of the centre for Skills, Knowledge and Organisational Performance (SKOPE), University of Oxford.

Publications and outputs 

Click here to see a full listing of Jonathan Payne's publications and outputs.

Key research outputs

Lloyd, C. and Payne, J. (forthcoming) Skills in the Age of Over-Qualification: Comparing Service Sector Work in Europe (Oxford: Oxford University Press)

Payne, J. (forthcoming) The changing meaning of skill: still contested, still important. In: C. Warhurst, K. Mayhew, D. Finegold and J. Buchanan  (eds) Oxford Handbook of Skills and Training, Oxford: Oxford University Press.

Lloyd, C. and Payne, J. (2013) Changing job roles in the Norwegian and UK fitness industry – in search of national institutional effects, Work, Employment and Society.

Lloyd, C, and Payne, J. (2012) Delivering better forms of work organization: Comparing vocational teachers in England, Wales and Norway, Economic and Industrial Democracy, 33, 1, 27-47.

Payne. J. (2011) Scotland’s Skills Utilisation Programme: An Interim Evaluation, SKOPE Research Paper No.101, June, SKOPE: Cardiff University.

Lloyd, C. and Payne, J. (2009) ‘Full of sound and fury, signifying nothing’: interrogating the new skill concepts in service work – the view from two call centres, Work, Employment and Society, 24, 4, 617-634.

Payne, J. (2009) Emotional labour and skill: a reappraisal, Gender, Work and Organisation, 16, 3, 348-367.

Lloyd, C. and Payne, J. (2002) On the ‘political economy of skill’: Assessing the possibilities for a viable high skills project in the United Kingdom, New Political Economy, 7, 3,367-395

Research interests/expertise

My research focuses on the linkages between the education and training (E&T) system and the labour market/economy, and seeks to unpack the complex relationship between skills/knowledge and ‘performance’ (broadly defined).  From a political economy perspective, my work has sought to examine the role of institutions in shaping skills supply, demand and usage.  My research has led me to undertake a critical examination of the changing meaning of ‘skill’ and its implications, including the emergence of new skill concepts in the service sector such as ‘emotion work’.  A further strand of my work has been to examine how policy makers can support workplace innovations with the aim of helping organisations to make better use of employees’ skills.  This has involved exploring workplace development and skills utilisation initiatives in Finland, Australia and, most recently, Scotland.  I am currently working on an ESRC/SKOPE-funded research project exploring the role of institutions in shaping work organisation and job design, focusing specifically on vocational teachers, fitness instructors and cafe workers in the UK, France and Norway. 

Areas of teaching

Human Resource Management

Employment Relations

International Political Economy

Qualifications

BA (hons) Politics (University of York) 1987

MA (econ) Political Theory (University of Manchester) 1989

PGCE (University of East Anglia) 1991

Courses taught

MA/PGdip module on Employee Resourcing

Second-year undergraduate module, ‘Human Resource Management in the Workplace’

MA module, ‘International HRM’

Membership of professional associations and societies

Scholar of the Advanced Institute of Management (AIM) since 2005.

Conference attendance

Lloyd, C. and Payne, J. (2015) National institutions and job design: Comparing service sector jobs in Europe, British Universities Industrial Relations Association Conference, De Montfort University, June.

Lloyd, C. and Payne, J. (2013) ‘Skill and the division of labour: Working in the fitness industry under different regulatory regimes’, Work, Employment and Society conference, University of Warwick, September 3-5.

Lloyd, C. and Payne, J. (2013) ‘What difference does it make? Comparing cafe work across different institutional contexts’, British Universities Industrial Relations Association Conference, University of Strathclyde, June 27-29.

Lloyd, C. and Payne, J. (2012) ‘It’s all hands-on even for management’: managerial work in the UK café sector, British Universities Industrial Relations Association Conference, Business School, University of Bradford, June 28-30.

Lloyd, C. and Payne, J. (2012) Skills utilisation: is there a policy future?, 30th International Labour Process Conference, Department of Sociology, University of Stockholm, Sweden, March 27-29.

Lloyd, C., Payne, J. and Larre, F. (2011) ‘What difference does it make? Alternative national approaches to the regulation of fitness instructors’, Society for Advancement of Socio-Economics (SASE) conference, Transformations of Contemporary Capitalism: Actors, Institutions, Processes Universidad Autonoma de Madrid, June 23-25.

Lloyd, C. and Payne, J. (2011) ‘Flat whites – who gets progression in the UK café sector?’ 29th International Labour Process Conference, Leeds University Business School, April 5-7.

Lloyd, C. and Payne, J. (2010) ‘Changing job roles in the Norwegian and UK fitness industry: in search of national institutional effects,’ BSA, Work, Employment and Society Conference, Brighton, September.

Lloyd, C. and Payne, J. (2010) ‘Work organisation and institutional differences: vocational teachers in Norway and the UK’, 9th European congress of the International Industrial Relations Association, 28 June-1 July, Copenhagen.

Lloyd, C. and Payne, J. (2009)Better teachers? The role of training and development of vocational teachers in England, Wales and Norway’, Third International Conference on Training, Employability and Employment, Karlstad, Sweden, June.

Keep, E., Lloyd, C. and Payne, J. (2008) ‘The elephant in the corner: skills policy and the demise of industrial relations’, British Universities Industrial Relations Conference, Bristol, June.

Lloyd, C. and Payne J. (2008) ‘Is call centre work skilled work? Exploring worker perceptions of skill in UK call centres’, International Labour Process Conference, Dublin, March.

Lloyd, C. and Payne J. (2007) ‘British trade unions and the political economy of skill: are unions an agency for change?’Society of Advanced Socio-Economics (SASE) conference, Copenhagen Business School, Denmark,June.

Lloyd, C., Mason, G., Osborne, M. and Payne, J. (2007) ‘‘It’s just the nature of the job at the end of the day’: Pay and job quality in UK mass market call centres.’  Presentation to the International Labour Process Conference, Amsterdam, April.

Payne, J. (2006) ‘What’s wrong with emotional labour?’ EGOS conference on ‘The Organizing Society’, Bergen, Norway, July 6-8.

Lloyd, C. and Payne, J. (2005) ‘Serious Player? Assessing British trade unions contribution to the skills and learning agenda’, paper presented to The Second International Conference on Training, Employability and Employment, Monash University, Prato, Italy, September.

Lloyd, C. and Payne, J. (2004) ‘The only show in town (if a pretty pathetic one at that)…: re-evaluating the high performance workplace as a vehicle for the UK high skills project’ International Labour Process Conference, Amsterdam, April.

Lloyd, C. and Payne, J. (2002) ‘Through the looking glass: images, reflections and visions of the high skills society’ Plenary session, First International Conference on Training, Employability and Employment, London, July.

Lloyd, C. and Payne, J. (2001) ‘The political economy of skill and the limits of educational policy’, British Institute of Educational Research, Leeds, September.

Lloyd, C. and Payne, J. (2001) ‘On ‘the political economy of skill’: assessing the possibilities for a viable high skills project in the UK’, 16th Annual Employment Relations Unit Conference, Cardiff Business School, September.

Lloyd, C. and Payne, J. (2001) ‘Skill, institutions and the workplace: developing a political economy of skill’, Annual Conference of the Canadian Industrial Relations Association, Quebec City. May.

Lloyd, C. and Payne, J. (2001) ‘Towards a political economy of skill?’ International Labour Process Conference, Royal Holloway, London. March.

Payne, J. ‘Re-constructing apprenticeship for the 21st century: lessons from the UK and Norway.’ Paper presented to the IIR Conference, Oslo, June 2001.

Consultancy work

  • Provided feedback to the Norwegian Ministry of Education and Research on apprenticeships in Norway and the UK (1999 and 2002).
  • Feedback on the Finnish Workplace Development Programme used to inform discussions within the Finnish Ministry of Labour (2003).
  • Unpublished report on Recognition of Non-Formal and Informal Learning in Norway used as a basis for an overarching OECD report on RNIFL.
  • Discussions with the Department for Business, Innovation and Skills on the 2009 skills strategy, Skills for Growth.
  • Advice to key Scottish policy makers/stakeholders on skills utilisation policy in Scotland through the running of a high-level ministerial policy seminar (2011),
  • Advice to the Scottish Funding Council and the Skills Committee on the future development of its programme of skills utilisation projects (2011).

Externally funded research grants information

Work organisation and performance in the service sector (with Caroline Lloyd, Cardiff University).  The project runs between 2008 and 2013 and is funded by the ESRC centre on Skills, Knowledge and Organisational Performance (SKOPE).

Professional esteem indicators

Editorial board member of the British Journal of the Sociology of Education since 2000.

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