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Report a positive test or self-isolation

If you are a student, a member of staff or a visitor to DMU and you receive a positive test result:

  1. Reply back to the text from NHS and share your contacts to commence NHS Test and Trace.
  2. If you're a member of staff, please also notify your line manager if you have not so already
  3. Complete the webform ( so that DMU can commence protecting others. DMU will get in contact with you to follow up the notification.
  4. Complete period of self-isolation as directed by NHS with members of your household and seek medical attention if symptoms worsen.

Report positive test

What should I do if I am required/choose to self-isolate (i.e. named as a close contact, travelled from overseas, shielding)?

If you are self-isolating because you have been listed as a close contact, travelled from overseas or for any other reason except a positive test result, please report your self-isolation to the DMU Safe Trace Team.

You should report a positive test result or your self-isolation regardless of where you are currently living, studying or working.

Why report to the DMU Safe Trace team?

Safe Trace offers support to DMU students and staff by providing an initial call to collect further details, discuss any concerns or questions that the you may have. If you have reported a positive Covid-19 test, Safe Trace will also help trace DMU close contacts to avoid transmission within the DMU community. The details of the person who is positive will never be shared with close contacts.

After the initial phone call, you will also be sent a support email outlining next steps and sources of support including:

  • Student Finance
  • Student Welfare services
  • External services that can support with the collection of shopping and medication
  • Contact information for questions around studies
  • DMU staff receive details of the employee assistance programme (EAP)

Students are also offered up to three follow-up welfare calls to talk through any concerns or questions you may have. The Safe Trace team have helped hundreds of students and staff – the team can help you too. 

What is DMU Safe Trace?

What are the wider benefits of reporting to the DMU Safe Trace Team?

  • The team can identify potential outbreaks within the DMU community and put measures in place to reduce the impact
  • Reporting triggers a deep clean of learning and teaching areas which may have been affected
  • The team can track potential DMU close contacts and request they self-isolate, reducing the risk of transmission
  • Reporting keeps the wider university community safe despite ongoing restrictions

Who do I contact if I have more questions?

Contact the Safe Trace team by email at

If you’ve been notified by NHS Test and Trace you’ve been in contact with a confirmed case, either: