The Student Gateway

The Student Gateway...

... is a one-stop shop for all student enquiries and for you to get advice, information and support.


The Student Gateway

The Student Gateway is DMU’s one-stop shop for non-academic enquiries, including:

  • Finance and welfare
  • Disability issues
  • Counselling, mental health and wellbeing
  • Replacement ID cards
  • Student records and official letter requests
  • Jobs and career prospects

How to get in touch

Come and see us on the Ground Floor of Gateway House.

Call 0116 257 7595 or email

Opening times:

  • Monday, 9am-5pm
  • Tuesday, 9am-5pm
  • Wednesday, 9am-5pm
  • Thursday, 9am-5pm
  • Friday, 9am-5pm

The Cashier’s Office is open from 9am to 4pm and Student Finance and Welfare is open from 10am to 4pm, both Monday to Friday. 



Booking an appointment

You can book in person, by phone or online through MyGateway. You can also use MyGateway to ask us a question. If you need help making an online appointment, please get in touch.

For advice about counselling and mental health, you will have an initial appointment (called Single Point of Access) to make sure that you are referred to the right area for support.

Find out more about logging into MyGateway.

Events Calendar

At DMU there is always something to do or see, check out our events for yourself.

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De Montfort Students' Union

DSU is here to support you, find out how.


MyDMU is where you can find all your personal DMU information.