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Business Continuity and Crisis Management

Module code: CORP 5018

Module description

Enterprise-wide risk management and organisational resilience are important operational, legal and regulatory imperatives that organisations face in the 21st century, largely irrespective of sector, size and activity. This module exposes participants to a historical and contemporary understanding of business continuity management and crisis management theory and practice that fit within these broader strategic imperatives. A crisis management perspective is essential in understanding the chronological and socio-technical development of disasters and business interruptions whilst the module's coverage of business continuity management (BCM) focuses on the initiation, planning and implementation processes that provide a practical methodology for business and disaster recovery processes. Outline content includes:

  • Operational risks and the need for Crisis and Business Continuity Management (C&BCM)
  • From the roots of disaster recovery
  • Initiating BCM
  • Business Continuity Planning techniques
  • Formulating the BC plan and functional BC plans
  • Understanding the crisis process - crisis theory and action
  • Crisis typologies
  • The NAT-HRT debate- understanding resilience
  • Crisis communications and media management

Contact hours per student per year

  • This is a distance learning module, but is supported by two 'away days' at De Montfort University with classes with the module leader, in addition to an available minimum of two hours per week online contact support.


  • Individual report: 100%

Additional costs: No extra costs other than purchase of books