After you make your booking, we will send you an initial email with more information about the pickup.
You will need to meet the DMU Welcome team at a Meeting Point at the airport. Some of the terminal buildings at London Heathrow Airport have been closed temporarily because of reduced passenger numbers, as a result of COVID-19. If you have booked an airport pickup we will email you again as soon as we can to confirm where to meet the Welcome team.
We’ll also send you a final email during the week before your flight, to re-confirm your pick-up details and the time of your bus departure.