If you are coming to DMU soon, the information here may answer some of the questions you might have about your arrival.
Arriving in the UK
The website of UK Border Force provides some pre-arrival information -
Using eGates on arrival at the UK border
Travellers from the following countries can use Passport eGates on arrival at the UK border - Australia, Canada, Japan, New Zealand, Singapore, South Korea and USA.
Nationals from these countries entering the UK either as a visitor or as a Tier 4 student, are no longer required to seek approval for entry to the UK from a Border Force Officer. It is important that you retain your boarding pass as proof of entry to the UK.
- Tier 4 student (from the countries listed above). If you enter the UK via the e-Gate when your Tier 4 vignette is valid, you will activate your Tier 4 visa. However, if you are planning to arrive earlier than the start date of your Tier 4 visa and you enter via the eGates, you will only be entering the UK as a tourist and will not be able to register for your programme. You will need to leave the UK and re-enter when your Tier 4 visa is valid for it to be activated and enable you to register.
- Short-term student - Do Not Use The eGates. You must speak to a Border Force Officer in order to obtain a short-term study stamp in your passport. If you do use the eGates, the university will not be able to register you. You will have to leave the UK and travel outside the Common Travel Area (UK, Ireland, Crown Dependencies) and seek re-entry in the correct category via a Border Force Officer before we can register you on your programme.
For more information on how to use passport eGates, please see more information from UK Border Force.
Travelling from the airport to DMU
We operate a free airport pickup service on specific arrival dates between June and September. More information, including pick-up dates and online booking, will be available here before the end of February.
You can find guidance here on coach, train and taxi services to Leicester, from the following airports:
Information is also available if you are travelling from mainland Europe by Eurostar.
Moving into your accommodation
Please make sure that you have arranged accommodation before you arrive at DMU. Rooms in halls should be arranged and confirmed in advance.
If you have a place at DMU you should have already received an email inviting you to book your accommodation online. If you haven’t received this, please let us know by emailing us at firstname.lastname@example.org. Further information can be found on our accommodation pages.
Arriving out of hours
If you can, we advise arriving at DMU during office hours. If you are arriving after 5pm on a weekday, or over a weekend, we recommend contacting your accommodation provider directly, so that they can arrange for you to collect your keys and access your room.
The DMU security office is open 24 hours a day and can be contacted outside of office hours on +44 (0)116 257 7642.
If you have questions about your arrival at DMU, please contact us at email@example.com
What to bring with you
We understand that you may be coming to live in the UK for a year or more but please remember that you can buy most things easily after your arrival. We provide a brochure with details about some of the most useful shops and supermarkets in Leicester.
Remember, if you are using our Heathrow coach pick-up service, there is a luggage allowance of two suitcases (plus hand luggage), so you'll need to choose what to pack carefully.
You can get detailed information from UK Border Force about what you are allowed to bring with you into the UK, and what items you need to declare as you go through Customs. Be careful if you are planning to bring food; bringing meat, milk and other animal products from outside the EU is prohibited by HM Revenue and Customs.
Additional guidance about your arrival is also available from the UK Council for International Student Affairs (UKCISA).
International Student Guide
The International Student Guide contains guidance about your arrival at the university, as well lots of useful information about living and studying in the UK. Please take a look through the Guide before you arrive!
We advise all students to consider arranging travel insurance for yourself and your luggage.
Once you are in the UK, we strongly recommend that you arrange insurance for your personal belongings and valuables. The insurance company Endsleigh is recommended by the National Union of Students (NUS); check their website for more information or look for other insurance providers online.
If your course is for six months or more then you should be able to access the UK National Health Service. If your course lasts for less than six months, you will not be entitled to access the full range of NHS services and so you may need to arrange private healthcare insurance. More information about healthcare is available here.
This is the national advisory body for international students and those who work with them. The UKCISA site provides comprehensive information and guidance on immigration, visas, fees and funding, employment and other aspects of living and studying in the UK.
Prepare for Success is an interactive learning tool for international students who are planning to study in the UK. It contains a wide range of different learning resources on themes connected with academic life in the UK, such as academic writing, independent study and critical thinking.
A 'one-stop shop' with information for DMU students on library, study and English language support, as well as links to information about life in Leicester and the UK
Linked to the British Council site, the Education UK pages provide lots of information on living and studying in the UK as well as an online course-finder and information about fees, scholarships and assistance with funding.