The Student Gateway

The Student Gateway is DMU’s one-stop shop for non-academic enquiries. Come and see us on the Ground Floor of Gateway House.

Student Gateway opening times: Monday - Friday: 9am to 5pm

You can access Student Gateway services via phone by selecting the relevant service from the menu or by email – please see team details below. We also have our live chat channel available (Monday to Friday 9am to 5pm) on this page.

You can book telephone appointments via MyGateway. A staff member will call you at the allocated time on the phone number stored in DMU’s student records system. Please make sure your personal contact details are up-to-date by checking the Personal Details tile on MyDMU.

Your Finance: Drop-in sessions

Your money questions answered

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No Space For Hate

A new approach towards dealing with incidents of hate and harassment

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Apply for funding

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Get advice and guidance on managing your money at university

Support, advice and guidance for for physical and mental wellbeing

Information on preparing for and settling in at DMU

Improve your employability skills with our careers team

Information, support and events for students coming to DMU from overseas

Find out more about upcoming graduation ceremonies

How and where to get supporting letters for a range of purposes

Collect your DMU ID card or get a replacement

Find out how to get a form stamped and signed, or how to find a form you need

Information on exams, how to defer exams or coursework and the regulations applying to students

DMU's academic calendar

Contact the Student Gateway