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National Student Survey

The National Student Survey (NSS) is a nationally recognised annual survey of mostly final-year undergraduates in the UK. The survey provides students with an opportunity to give their honest opinions on what they liked about their time on their course at DMU as well as things that they feel could have been improved.

The NSS is run by independent research company Ipsos MORI on behalf of the UK Higher Education Funding Bodies and Regulators, so responses always remain anonymous.

If you are eligible for the survey, Ipsos MORI will contact you soon after DMU’s survey period opens on Monday 27 January 2020 to invite you to fill in the survey online. However, you can complete the NSS online via a PC or mobile device at any time until Thursday 30 April 2020. It only takes about 10 minutes to fill it in.

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Why should I take part?

• The NSS provides you with the opportunity to provide honest feedback on your student experience;

• Your feedback will be used to improve the student experience at DMU;

• The results are taken very seriously and inform the quality assurance system with regards to teaching quality;

• Results are used by prospective students, their families and advisors to make decisions on what and where to study.

So, what do you think? Find out more and have your say here.

What happens with the results?

The NSS results are made publicly available to help prospective students, their families and advisors make informed decisions of where and what to study. Providers and supporting Students’ Unions also use the data to identify areas of strengths and weaknesses, and bring about change and enhancements to improve the learning experience for future generations of students.

Based on previous years’ results we have implemented changes such as:

  • We created the #HealthyDMU hub, which is a website that provides information around support to aid your health and wellbeing
  • Made IT improvements in the Library
  • Improved access across a range of ADH’s specialist facilities
  • New computer facilities in the Edith Murphy Building
  • Continued to offer extended building hours for Queen’s Building, Gateway House, Bede Island and Courtyard Studios
  • Added learning resources and improved Enhancement Weeks for BAL students
  • We formed our Alumni Networks to help students and graduates stay up-to-date with the latest in their industry.

Any questions?

If you have any queries, please go to or contact the student helpdesk at Ipsos MORI.

The survey results are made available annually and published on the Discover Uni website. 

Personal tutoring and student support

DMU provides all undergraduate students with a personal tutor. Your personal tutor provides you with advice, guidance and support. This is through staff surgery hours, guidance through Blackboard sites, responses to emails and one-to-one meetings which are all part of our provision to support you throughout your studies. Student guidance is also provided from others at DMU, such as your module tutors, dissertation supervisor, faculty advice centre staff and even in the library and Centre for Learning and Student Support. 

We listen to you

The feedback our final-year students provide enables us to make improvements across campus that enhance the overall student experience for current students. You can find the improvements we've made so far on the #loveDMU webpages.

Your opinion matters!

Your opinion matters because it helps us to continue to deliver on the aspects of university life you enjoyed and improve on any you didn’t like, enabling us to develop the student experience further.