Student records

Certified copies

To apply for a certified true copy of your certificate/transcript, a copy of the original should be sent to the following email address with a covering note, P number/Student ID (if applicable) and your contact details:


There will be a charge of £5 per copy for this service. You can make a payment on the DMU online store. You will need to quote your receipt number in your correspondence.

Reference requests

If you would like to request verification of a students’ details then please note that the university now subscribes to the Higher Education Degree Datacheck (HEDD) online verification service. All verification requests should be made using this service. Please note that we no longer deal with verification requests directly and all such requests will be automatically deleted.

Award certificates


Certificates will be posted to your permanent home address held on your student record.  If you no longer have access to this record via MyDMU and believe that your permanent address has changed please email Please ensure that you state your P number, name and course.  

Please note that we cannot offer a collection service in person. 

Thank you for your continued patience and understanding.

Replacement certificates (pre-1992)

As this university did not have a license to produce its own certificates prior to 1992, awards gained before this year were produced by the Council of National Academic Awards (CNAA).

The Open University now offers a pro-forma verification document, styled in a similar format to an award certificate, but indicating that this is an extract from the CNAA records.

Application forms can be obtained from the Open University via the CNAA aftercare service: +44 (0)1908 332 840.

Alternatively, you can write to:

Open University
Validation Services
44 Bedford Row
London, WC1R 4LL, UK


Replacement certificates (post-1992)

A duplicate certificate will be issued only at the discretion of the university if the original has been lost or defaced. Each request will be dealt with on an individual basis.

Replacement certificates cost £35 and can be ordered online.

Once your order has been received, a declaration form will be sent to you for your signature. This must be witnessed by a solicitor, Notary, Magistrate, Commissioner of Oaths or a Justice of the Peace  before you return it to us. A replacement certificate will then be produced and sent to you by recorded delivery. You should note that duplicate certificate can take up to eight weeks to be issued depending on the time of year. If for any reason we are not able to produce a certificate, the fee will be refunded.

Please note: If you cancel within 14 working days of purchase  a full refund will be given.  There after there will be a £10 non refundable administration fee

Edexcel certificates (post-1994) 

DMU can only supply duplicate Edexcel certificates from 1994 onwards. Applicants should contact the Academic Awards team at

Please include the following information in your email:

  • Full name while studying at DMU
  • Course and award gained
  • Year of award
  • Date of birth
  • Student number (if known)

Edexcel certificates (pre-1994)

To apply for a replacement Edexcel certificates prior to 1994 please visit Edexcel certificate services.


Transcripts are produced by the faculty from which you graduated and are dependent on the relevant information still being available at the University.  The transcript may be split into 'standard' and 'enhanced'. The enhanced charge would reflect the additional work required to complete more complex requests.

Standard transcripts will cover details of a students’ study including; student details, period of study, programme, qualification and module results, qualification obtained, produced as a transcript or letter format confirming the details. The charge for this is £20.00.

Enhanced transcripts will cover details of a students’ study and can include the following; student details, period of study, programme of study, qualification, module results, qualification obtained, curriculum details, module specifications, accreditation documents, Placement details, covering letter (if required). This is usually required for requests for overseas working, employer confirmation of study details. The charge for this is £50.00.

Transcripts are available to purchase from the DMU online store.

Students who studied at a campus other than Leicester should email with the following information:

  • Full name
  • Date of Birth
  • Date Graduated
  • Course studied

The provision of a transcript will only be possible if the information was transferred to our Leicester archives. Information for studies completed at other campuses prior to 2001 was not always fully transferred.

Please note that Student Records does not hold syllabus or course work details on any programmes.