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Joanne Cooke

Associate Chief Operating Officer and Executive Director of Student and Academic Services

Joanne Cooke became Executive Director of Student and Academic Services (SAAS) at De Montfort University (DMU) in October 2011 and, in addition, took on the role of Associate Chief Operating Officer in October 2015.

As Associate Chief Operating Officer, Jo is responsible for supporting the Chief Operating Officer in overseeing core professional services, as well as leading and coordinating strategic priorities and programmes across the university. As Executive Director of SAAS, she is responsible for the Department of Academic Quality, Admissions, Academic Services, Careers and Employability and Student Welfare. SAAS is responsible for the Student Gateway, a one-stop shop for students needing advice, information or support.

Jo has worked at DMU for more than 27 years in various roles, ranging from exams and graduation work to research degree student administration, and moved from being a part of the senior management team in Academic Registry to Executive Director.

She feels passionately that the student should always be placed at the heart of everything the Directorate does and strives to deliver the best service possible. It is her mission to show how the Directorate focuses on support, development and employability, to help give tomorrow’s DMU graduates the best possible start to the next stage in their lives.

Jo’s personal interests include reading, hiking and travelling and in her spare time, she is also School Governor at a local Sixth Form College.

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