The first Global Conference on Creating Value

23-24 May 2018

The first Global Conference on Creating Value

Keynote Speakers

The first Global Conference on Creating Value

Keynote Speakers

The first Global Conference on Creating Value

Keynote Speakers

The first Global Conference on Creating Value


The Chartered Management Institute are kindly spnsoring our gala dinner


A major conference for business leaders and academics to assess and co-create how to build ‘value’ in a turbulent 21st century global economy.

Value creation underpins all business transactions and engagement (Mahajan, 2016). We all seek value for our businesses, as well as for ourselves and for our society. However, because we are so immersed in our day-to-day functional management, we often overlook opportunities for value creation, possibly to the detriment of our businesses and societal needs (Eisenhardt & Martin, 2000). Successful businesses and leaders create value for their eco-systems which include themselves, their companies, customers, employees, partners and stakeholders, mostly unconsciously, yet there are challenges in gauging and assessing ‘value(s)’  and their impact (Hinterhuber, 2017). This conference is a wake-up call to improve our understanding of the concept of value (and values) and, moreover, to find ways of creating value consciously and more abundantly which will in turn allow us to compete more effectively, to build social value and to thrive and be ready for the challenges of a changing and disruptive world. Carl Jung stated: “unless you make the unconscious conscious, it will direct your life, and you will call it fate.”

In the First Global Conference on Creating Value, business leaders/practitioners and leading academics from around the world will come together to exchange views, and to share and learn from each other regarding the problems, the potential and the real life uses of value creation, and how it can transform management, organizations and institutions. The conference will operate settings which allow business leaders and academics to work together to establish the action research and development project they wish to see emerge and what would help them in value creation. The conference will provide relaxed, meaningful and purposeful opportunities to talk about latest thinking on value creation and service for improving the worth of companies, their longevity, their ability to be ahead of and tackle disruptive forces, and to embed a value creation leadership style going far beyond traditional and functional management so as to engender a value creation mind-set and avoiding value destruction in the future. We welcome innovation and fresh and thought-provoking approaches.

Possible suggested topics:

  • Investigating and understanding value(s)
  • Creating value for yourself
  • Creating value for others
  • Value creation for customers
  • Creating value for your businesses and society
  • Creating value in the future
  • Value creation and leadership
  • Manufacturing processes and value creation
  • Value destruction
  • Operationalising value creation
  • Value creation and the circular economy
  • Value creation in relation to specific functional areas: accounting, finance, IT, marketing,
    sales, production, after-sales service, customer relations etc.
  • Values as a belief, attitude and perspective
  • Values and the relationship with (organizational) culture(s)
  • Future prospects for value creation
  • Threats, risks and dangers for value creation
  • Non-market strategies and value creation
  • Sustainable and responsible management and leadership and value creation
  • Corporate Social Responsibility and value creation
  • Organizational development and value creation

Conference fees and payment:

Early Bird Rate (until 31 March 2018) - £350

Full Rate (from 1 April 2018) - £400

Concessions rate (PhD students and DMU staff and students) - £100

To book your tickets, please click here.

Organised in collaboration with...

The First Global Conference on Creating Value is organized in collaboration with the Customer Value Foundation and the Journal of Creating Value.

Customer Value Foundation logo

Who should attend?

Business Leaders and Practitioners from all business sectors, size/type of organization, geographical region/national contexts.

Academics from all disciplinary areas, for example: marketing, economics, operations, accounting and finance, organizational behaviour, sociology, psychology, theology and religion, history, geography and human resource management.

Policy makers from government, non-governmental, not-for-profit and social enterprise offices, agencies and institutions.



If you have any queries, please email:


Call for papers

Doctoral Students and Early Career Academics Showcase Forum




Practical information

Things to do and see in Leicester

Keynote Speakers

Conference Co-Chairs and Co-Convenors

Conference Co-Convenors/Organisers


Professor Dana Brown

(Pro-Vice Chancellor, Enterprise and Principal Leicester Castle Business School, DMU)

Rhodes Scholar (MPhil in Russian and East European Studies at St. Antony’s College, Oxford University); PhD in Political Science from the Massachusetts Institute of Technology

Professor Peter Stokes

(Professor of Leadership and Professional Development, Leicester Castle Business

Vice-President-Business Relations and UK Country Director for the EuroMed Research Business Institute
(EMBRI); UK Ambassador for the Association Francophone de Gestion des Ressources Humaines (French Academic
HR Association)

Gautam Mahajan 

(President Customer Value Foundation and Founder Editor of the Journal of Creating Value)

Founder Editor of the Journal of Creating Value and President of Customer Value Foundation is the leading global thought leader in Total Customer Value Management.

Dr Gerardus (Gertjan) Lucas

(Vice-Chancellor’s 2020 Lecturer in Business and Management, Leicester Castle Business School)

Postgrad Research Coordinator, Department of Strategic Management & Marketing, Leicester Castle Business School; PhD in Strategy and Innovation, Center for Innovation Research, Tilburg University

Professor Paul Hughes

(Professor of Strategic Management, Leicester Castle Business School)

Founding member Global Improvisation Dynamics #GID consortium; PhD in Strategic Management, Aberystwyth University