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Dr Malcolm Fisk

Job: Senior Lecturer in Information Systems

Faculty: Technology

School/department: School of Computer Science and Informatics

Address: De Montfort University, The Gateway, Leicester, LE1 9BH

T: 0116 257 7723




Personal profile

Dr Malcolm Fisk is a member of roster of experts to assist the World Health Organization in their work on Digital Health. This follows work over more than 30 years that has focused on the use of technologies by (mainly) older people in order to facilitate empowerment, maintain independence and/or access health, social care or other services. He has led two recent European Commission funded projects (both involving more than ten international partners and, respectively, having contract values of €0.9 million). These projects were concerned to develop a European (now International) Code of Practice for Telehealth Services; and to address the range and adequacy of ICT standards to support active and healthy ageing – see He has supported seven other European Commission funded projects (one is ongoing) around building design, ICT, smart homes and smart living.

Malcolm’s other positions include representing ANEC (the European Consumer Voice on Standards) on the CEN Technical Committee on ‘Quality Services for Older People’; and being an expert evaluator for European Commission IST, Horizon 2020 and Echord++ programmes. He is an expert on a standards committee for the National Institute for Care and Health Excellence (NICE). Previously, amongst many other things, Malcolm was Chair of Age Cymru (Wales’ main charity of and for older people); Chair, appointed by Welsh Government, of the National Partnership for Older People in Wales; Chair of the Telecare Services Association; and Chair of Rhondda Housing Association. 

His published work comprises over 130 articles, papers and book chapters, plus four books and an edited volume. He is on the editorial boards of four academic journals and a regular reviewer for the same. Notable also is that he has given over 200 presentations at conferences, seminars and workshops - including over ten 'keynotes' in Australia, Taiwan, Portugal and the Czech Republic, as well as the UK. 

Research group affiliations

Centre for Computing and Social Responsibility (CCSR)

Research interests/expertise

Digital health; ageing; smart homes and communities; standards and ethics


PhD, MA and Dip Housing Studies, Dip Sociology, BSc Geography and Geology

Honours and awards

2005-06: Welsh Development Agency: Smart Cymru Award Exploring the Role of Retroreflector Technologies in Commercial, Social and Public Sector Environments

Membership of external committees

2019 ongoing: Expert Advisor to World Health Organization on roster for Digital Health Expert Advisory Group – championing health literacy, promoting self-help and better health globally.

2014 ongoing: Expert Advisor to ANEC: The European Consumer Voice for Standardisation representing the consumer interest on European standards bodies CEN TC431, 449 and 450 plus the Health Services Focus Group – in relation to health, social care, ageing and technologies.

2013 ongoing: Expert Advisor to NICE, National Institute for Health and Care Excellence, on Quality Standards Advisory Committee shaping standards for key aspects of health and social care.

2010 ongoing: Member of International Society for Telemedicine and eHealth.

1994 ongoing: Expert Assessor to the European Commission for proposals under e.g. the Horizon 2020, FP7and IST programmes and the ECHORD++ programme (Coordination Hub for Open Robotics Development).


2018-19: Member of Expert Panel for the European Commission in respect of the development of the new (2020 onwards) Strategy for Education and Training.

2018-19: Chair of Board of Trustees of Age Cymru, Wales’ leading charity for older people.

2015-17: Member of Welsh Government Housing an Ageing Population Working Group.

2012-15: Member of Welsh Government Tackling Poverty Advisory Group.

2004-09: Chair (appointed by Welsh Government) of the National Partnership Forum for Older People – guiding the Minister in relation to strategic policy matters.

2003-11: Member then Chair of Telecare Services Association (now TSA).

2003-08: Member of Swansea University eHealth Industries Innovation Centre Steering Group.

Membership of professional associations and societies

2004 onwards: Member then Fellow of the Chartered Institute of Housing.

2012 onwards: Fellow of Royal Society of Arts.


2018 ongoing: Senior Researcher for the European Commission funded LIV:IN project focused on smart technologies in the home and related ethical frameworks.

2016-19 Leadership of the European Commission funded PROGRESSIVE project focused on Standards around ICT and Active and Healthy Ageing.

2011-14 Leadership of the European Commission funded TeleSCoPE project to develop a European (now International) Code of Practice for Telehealth Services.

Consultancy work

Involvement in and leadership of over £5m worth of research and consultancy work through his company Insight Social Research Ltd. and positions at Cardiff, Liverpool John Moores and Coventry Universities.

Externally funded research grants information

See 'Projects' above.

ORCID number


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