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DMU and the community

De Montfort University (DMU) is extremely proud of its reputation as a dynamic organisation whose research and expertise is internationally renowned and benefits businesses around the globe.

The university also prides itself on its commitment to providing the highest quality academic and working environment; but it is just as committed to its involvement with the community that surrounds its campus.

This page aims to highlight the great things our students do and at the same time acknowledge and celebrate the relationship we have with our community.

Within these pages you will find out how students make a hugely positive impact in the area but also some useful contact numbers for you to call if you want to speak to us about any questions or issues you may have.

We hope it plays some part in showing DMU’s commitment to working closely with you to ensure we develop a safe and tolerant community that can be enjoyed by everyone.

Student volunteering

This year 1,100 students gave their time free of charge to offer a helping hand to charities, schools, hospitals and other organisations.

Through that help, great relationships have been built with local organisations that not only means the Involve Student Volunteers from DMU develop new skills and gain valuable experience for their CV, but they also make a difference to the wider community.

DMU students have contributed voluntary work in organisations such as:

  • Coping with cancer - volunteer befrienders providing support to people suffering from the illness and art students providing art therapy to small groups of patients and their carers
     
  • BTCV - volunteers take part in practical conservation activities to improve the local habitat surrounding the riverside
     
  • Domestic Violence Integrated Response Project - volunteers provide telephone support to victims of domestic abuse
     
  • Vista - volunteers help to provide a range of support services to blind and visually impaired people in Leicester
     
  • University Hospitals Leicester - volunteers act as ward assistants to make a patient's time in hospital more enjoyable, volunteers are also placed within the hospital radio station
     
  • SAFE project - volunteers directly engage with the community, helping to make their homes safer, for free
     
  • Fuse Mentoring Project - volunteers and staff act as mentors to young people in care. These mentoring relationships last for six months and make a real difference to the lives of the young people they involve

A number of volunteering projects in schools take place on a regular basis to assist with reading literacy projects and providing classroom support. The schools supported last year were:

  • King Richard III Infant School
  • Hazel Primary School
  • Shaftesbury Primary School
  • Imperial Avenue Primary School
  • Taylor Road Primary School

Each year we welcome a large number of students to the city, many of whom move into the local community and live in residential areas. Together, we emphasise that students should show consideration and respect for their neighbours and others in the community.

Students are reminded that they live as part of a community that include families with young children, the elderly and people who work and study at all times of the day and night and they should take this into consideration at all times.

Tips for our students living in the local community

On average, a very small percentage of De Montfort University students have to be reprimanded for anti-social behaviour off campus in the local community. However, when students do behave in a manner that is unacceptable and brings the reputation of the university into ill repute, the institution will exercise a variety of disciplinary measures.

Reporting antisocial behaviour and noise

De Montfort University is committed to working in partnership with its students, its staff and the local community to create a safe environment. We have forged a close dynamic working relationship with Leicestershire Constabulary, in particular the Riverside Neighbourhood Policing Team and De Montfort University Students’ Union.

We are proud that our collaborative initiatives have resulted this year in a significant reduction in antisocial behaviour and crime in the local area.
If you are affected by antisocial behaviour in the local community then you should call the police on +44 (0)116 222 2222.

Inform the police that you wish to report antisocial behaviour that you think is being caused by students and report everything to the person that you are speaking to. Please give specific details to the person you are speaking to such as:

  • Who or how many people are involved in the situation
  • What do the people involved look like
  • Where is the situation taking place
  • What time did the situation start and finish
  • What exactly happened

Where an officer is called out and it is confirmed that those involved and responsible are DMU students, a report will be written up and this will be passed on to the university’s police beat officer. They will then notify the university and appropriate action will be taken.

If you are affected by unreasonable noise you can contact the Noise Control Team on +44 (0)116 252 7001. The Noise Control Team provides a call out service from 9am to 2am Monday to Friday and from 2pm to 2am Saturday and Sunday.

The university has an agreement with Leicester City Council where if a noise complaint is made and it is confirmed that De Montfort University students are responsible, the university will be notified and will follow this up and take action as appropriate.

Should members and residents of the local community encounter any problems with students that they are unable to resolve, please alert the university immediately and we shall be happy to assist in resolving the matter with you.

Please contact the university’s Student Appeals and Conduct Officer, Penni Robson, on +44 (0)116 257 7694 or send an email to complaints@dmu.ac.uk|. The university wishes to reassure you that all complaints are taken very seriously.

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