Arriving soon?

If you are coming to DMU soon, the information here may answer some of the questions you might have about your arrival.

Arriving in the UK

UK Border Force provide a list of Top Ten tips when arriving at the UK border. You can read this here.

Travelling from the airport to DMU

You can find guidance here on coach, train and taxi services to Leicester, from the following airports:

Information is also available here if you are travelling from mainland Europe by Eurostar.

Arriving out of hours

If you can, we advise arriving at DMU during office hours. If you are arriving after 5pm on a weekday, or over a weekend, we recommend contacting your accommodation provider directly, so that they can arrange for you to collect your keys and access your room.

The DMU security office is open 24 hours a day and can be contacted outside of office hours on +44 (0)116 257 7642.

If you have questions about your arrival at DMU, please contact us at

Moving into your accommodation

Please make sure that you have arranged accommodation before you arrive at DMU. Rooms in halls should be arranged and confirmed in advance.

What to bring with you

We understand that you may be coming to live in the UK for a year or more but please remember that you can buy most things easily and cheaply when you arrive. We provide a brochure with details about some of the most useful shops and supermarkets in Leicester.

If you are living in DMU halls, you will be provided with a bedding pack (containing pillows, sheets and a duvet), so you wouldn't need to bring bedding with you.

Remember, if you are using our Heathrow coach pick-up service, there is a luggage allowance of two suitcases (plus hand luggage), so please choose what to pack carefully.

You can get detailed information from UK Border Force about what you are allowed to bring with you into the UK, and what items you need to declare as you go through Customs. Be careful if you are planning to bring food; bringing meat, milk and other animal products from outside the EU is prohibited by HM Revenue and Customs.

Additional guidance about your arrival is also available from the UK Council for International Student Affairs (UKCISA)

International Student Guide

The International Student Guide contains guidance about your arrival at the university, as well lots of useful information about living and studying in the UK. Please take a look through the Guide before you arrive!


We advise all students to consider arranging travel insurance for yourself and your luggage.

Once you are in the UK, we strongly recommend that you arrange insurance for your personal belongings and valuables. The company Endsleigh provides insurance packages for students; check their website for more information or look for other insurance providers online. 

If your course is for six months or more then you should be able to access the UK National Health Service. If your course lasts for less than six months, you will not be entitled to access the full range of NHS services and so you may need to arrange private healthcare insurance. You can find more information about healthcare at DMU on our website, here.

Student Gateway

The Student Gateway is a bright, welcoming and comfortable area for new student arrivals. The area provides:

  • Easy access to a range of support services, through instant 'drop in' sessions
  • Free internet access, so you can email family and friends as soon as you arrive

Student Gateway is located on the ground floor of Gateway House and is open Monday to Friday, 9am to 5pm. Contact the team on +44 (0)116 257 7595 or at

Other resources 


The UK Council for International Student Affairs (UKCISA)

This is the national advisory body for international students and those who work with them. The UKCISA site provides comprehensive information and guidance on immigration, visas, fees and funding, employment and other aspects of living and studying in the UK.  

Prepare for Success

Prepare for Success is an interactive learning tool for international students who are planning to study in the UK. It contains a wide range of different learning resources on themes connected with academic life in the UK, such as academic writing, independent study and critical thinking.

International Student Calculator

An online tool to help you plan and manage your money before you arrive in the UK

Education UK

Linked to the British Council site, the Education UK pages provide lots of information on living and studying in the UK as well as an online course-finder and information about fees, scholarships and assistance with funding.

Events Calendar

At DMU there is always something to do or see, check out our events for yourself.

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MyDMU is where you can find all your personal DMU information.