Opening hours extended at the Student Gateway this month

With the start of the academic year, it’s a very busy time at the Student Gateway.

To help deal with your queries more effectively, we’re opening late until 7pm on Tuesdays and Thursdays throughout October, starting from Tuesday 3 October.


If you need a Council Tax exemption letter, an official letter to open a student bank account or a replacement ID card, then please use this late slot to avoid the busy peak times.

The Student Gateway is DMU’s one-stop shop for non-academic enquiries, including:

  • Finance and welfare
  • Disability issues
  • Counselling, mental health and wellbeing
  • Replacement ID cards
  • Student records and official letter requests
  • Jobs and career prospects

You can find us on the Ground Floor of Gateway House. Opening times during October are 9am-5pm Monday/Wednesday/Friday and 9am-7pm Tuesday/Thursday. 

Posted on Tuesday 3rd October 2017

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