Norfolk Constabulary Case Study
Building Leadership Skills and Confidence for 21st Century Policing
“In addition to the core strategic management modules, Norfolk Constabulary specifically chose electives… to prepare participants for the issues facing the Justice Sector today meaning that the participants are immediately able to apply the theories and concepts learned on the programme to their day to day work.”
Norfolk Constabulary ensures that all staff have the relevant qualities and competencies to effectively police Norfolk. The roles and responsibilities of both police officers and police staff have changed significantly over the years, as has the skill set required by these staff.
The need was identified to embed new skills, including project management and complex report writing – as well as to provide staff with a recognised qualification which would equip them for a career outside the service.
A bespoke, accredited management development programme was designed to give participants the opportunity to understand, develop and improve leadership skills. The programme was contextualised to help participants understand the needs and expectations of a broad range of diverse stakeholders .
The syllabus was developed to address the specific requirements of the Constabulary, allowing the learning to be applied continually in the workplace during the programme. Research undertaken by some participants for their dissertations has featured in the development of solutions to meet the current change agenda – and all police participants have progressed and been promoted since graduating.