Roles and responsibilities for quality management
De Montfort University (DMU) believes that the assurance and enhancement of quality is best done as close as possible to where the quality really matters – at programme and module level – so that all teaching staff and student representatives have a role in assuring quality. The formal responsibility for most quality assurance activity falls under the remit of the programme board which has responsibility delegated to it for the quality of the programmes it manages.
The information below guides on how specific staff and key committees are responsible for quality management. If in doubt, contact colleagues in the Department of Academic Quality (DAQ) or your faculty Head of Quality for guidance and support.
Module leaders are responsible for module evaluation, responding to student feedback and external examiner input, and liaison with collaborative partners. They should be responsive to the national agenda, including Professional Statutory and Regulatory Body (PSRB) requirements, and engage with peer observation. Find out more about the role and responsibilities of a module leader.
Programme leaders are responsible for programme evaluation through the Programme Enhancement Plan (PEP), responding to feedback from students, external examiners, Professional Statutory and Regulatory Bodies (PSRBs) and industry. They should have good communication with the subject team, other committees, and with national organisations. Programme leaders are responsible for taking new proposals forward according to faculty strategy, and according to the correct process and sequence. Find out more about the role and responsibilities of a programme leader.
Faculty Head of Quality
The faculty Head of Quality is responsible to the Pro Vice-Chancellor/Dean and the university for ensuring due processes are followed and for raising issues at higher levels. The faculty Head of Quality provides an important link between the faculty, central quality committees, and central departments such as the Department of Academic Quality. The faculty Head of Quality is a 'watchdog' for instances where quality might become at risk, helping to identify and share best practice. Each faculty has a Faculty Academic Committee (FAC) that supports this role. Find out more about the role and responsibilities of the faculty Head of Quality.
Faculty Head of Studies
The faculty Head of Studies is responsible to the Pro Vice-Chancellor/Dean for the planning and management of the faculty and university undergraduate academic portfolio. The faculty Head of Studies leads on the establishment, maintenance and evaluation of effective and efficient policies to support and enhance academic standards and learning and teaching across the faculty. The faculty Head of Studies is also responsible for initiating new academic developments, including the promotion and facilitation of multi-disciplinary and inter-disciplinary developments. Each faculty has a Faculty Learning and Teaching Committee (FLTC) that supports this role. Find out more about the role and responsibilities of the faculty Head of Studies.
Quality Assurance and Enhancement Committee (QAEC)
The Quality Assurance and Enhancement Committee (QAEC) is responsible to Academic Board for the policies relating to learning and teaching, and for maintaining and enhancing quality and standards. It also oversees the academic approval and modification procedures, the management of module, programme and subject provision, and the systems for self-evaluation and monitoring. QAEC also oversees the appointment of external examiners and external subject advisers for validation service provision and periodic review.
Faculty Learning and Teaching Committee (FLTC)
The Faculty Learning and Teaching Committee (FLTC) reports to the Faculty Academic Committee (FAC) on the ways in which the faculty is implementing university decisions regarding learning and teaching. The chair of the Faculty Learning and Teaching Committee sits on the Quality Assurance and Enhancement Committee (QAEC) and the FAC and is also usually a member of their faculty executive.